Cerca hotel in Clermont County

“Good position and hospitality, but old room”

“Take drinks with you. Very limited drinks on the property. Parking is extremely expensive.”

“I was not happy with the front desk telling me that my room was not ready yet, but multiple people were given room keys before us! Also they could of fixed the peeling headboard on the bed.”

“Traveled with my wife and kids from Chicago to watch a bears vs bengals game the hotel was nice and clean,the receptionist what very helpful Had a lot of issues with the parking garage key and cherry on top the lady that’s in the parking garage was very rude and treated me like if I was dumb her job is to help us and was nothing but rude I did let the nice reception girl know about the girl in red shirt overall the hotel was nice and clean but had a bad experience with the garage key and garage...

“Location was great right in the heart of downtown, great restaurants in the area. The room was small. The robe that was provided had dirt marks on it wasn’t sure it had been washed. Amenities in the bathroom were not replenished. Room wasn’t cleaned on day two of our three day stay which was fine but on day three housekeeping walked in without knocking. The breakfast in the restaurant was fine but not anything to write home about. The staff in the restaurant were lovely.”

“Very out dated and the place was overall dirty”

“Bastante nueva y limpia”

“The whole hotel had a cute school/childhood theme. The room I stayed in was spacious with a large sized bathroom. What was odd was the furniture and storage. The bathroom had zero counter space and the closet had only a few hangers. One of the shelf was used for holding towels because of the lack of any surface space in the bathroom. The beds were thin mattresses and uncomfortable and the room felt moist at all times. I also had free breakfast with my Expedia reservation that the front desk did...

“Bathroom door did not latch, microwave did not work. Although there is a kitchen area with a 2-burner range, pans, plates, utensils, and coffee maker are considered "optional" and available only for an additional charge. There was no vanity in the bathroom, so we had to use the kitchen counter to hold toiletries. "Breakfast" was stale granola bars and 2 flavors of prepackaged muffins. The towel bar in the bathroom was broken, carpet stained, and there was A USED Q-TIP IN THE FREEZER. Yes,...

“It was in a good location for the Cincinnati Open. The property was clean but can use some updates. I would stay there again! Breakfast was good, staff was helpful.”

“Wonderful and polite staff! Amazing welcoming at the reception and available for any question or concern. Rooms clean and well equipped! Brand new and very spacious. Valet always available! The service was amazing. If I'll be back in Cincinnati, I will for sure book again this place. Thanks!”

“Front desk and all staff were very welcoming and accommodating. I enjoyed my stay this weekend!!”

“Terrible staff, banging on the door at 1AM trying to get in the room with key, had to call police. After filing complaint with hotel management, they promised will investigate and never get back to me after multiple email inquiries. Terrible horrible experience for a business woman traveling alone.”