Hotel a Glenn

“Great accommodations.”

“ The staff did not appear to be well trained it took us 20 minutes to get checked in. There was a problem with another guest reservation, and we had to hear the issue about 5 times over the phone, once we got to the counter took 3 minutes. She could have put the people on hold helped us and the person behind us then went back to the issue. The staff did not check the dining room in the morning to clean tables and to make sure items for breakfast were stocked, they sat at the reservations desk on...

“Yes shops close by”

“Great service. Very nice room. Breakfast was great. ”

“Muffin breakfast, TV didn't work and the sensor light in the sink area came on when you moved in bed. Was woken many times during the night.”

“Room cool”

“Absolutely LOVE this hotel! The property is gorgeous, the location is super convenient & the staff is lovely. This is our 2nd stay & I don’t think we’ll ever stay anywhere else in Chico. It’s been perfect both times. ”

“The check-in was quick and efficient. Our room was reassigned because we brought a small, 16 lb miniature dog, and had to be put in a room that was special for peoplevwith pets. We were told so the room could be specially cleaned in case of allergies. Interestingly that other people brought pets that were larger and given rooms on floors on other levels. We were traveling with family so we would have liked to have adjacent rooms. Our dog is well trained and does not have accidents, or chew on...

“Front desk staff were very helpful. ”

“Abbiamo scelto questa struttura purché unica nel paese che ti dava la disponibilità per una notte. Tutto ok”

“Staff provided me an unusable key, so i had to schlep my luggage back to the front desk to get a key that worked. Then i had to 2X call about noisy neighbors on the floor above me, both at night and the morning. Also, cleaners failed to clean the fridge from previous occupants. On the plus, side, the manager was very apologetic when i addressed these issues with him the next day. He even comped me breakfast as a means of making up for the unsat experience. ”

“Had a good stay in downtown chico”

“Ample parking, the breakfast was pretty good or at least a lot better than others I will say that the rooms have very little wall insulation so expect to hear the news updates from the room next door. The staff was excellent great team!”

“Ordered the big room with the jacuzzi tub and it was absolutely nasty. Had hair literally everywhere in it I had to scrub the jets myself, ran cleaner through the jets and drained it 3 times and still had hair coming out. Hair in the towels. Room was overall just dirty and nowhere worth the money. They were accommodating for the most part besides calling me 3 weeks later claiming that I took their green blanket. (Wouldn’t want to bring anything home from there with how dirty the room was)....

“It was perefect!”

“Had a good breakfast - had a waffle maker! Staff was friendly and helpful. Room was clean. Fan worked, window cracked. ”

“Seguro, limpieza y amabilidad del personal ”