Hotel vicino a Golf Club Moon Palace - Cancún

"Servizio non all altezza ! Poca disponibilità senza prenotazione non fai nulla quando vai a prenotare e sempre pieno . All inclusive ma sempre stesso mangiare . Piscina dei grandi e ci sono anche i bambini al mare 6 lettini ! Unico posto giusto è AMAMI a pagamento ma confort e relax ! Hilton - - - - "

"Personal sin disponibilidad a ayudar en nada, desayuno no habia ni siquiera cafe a disposición. Pesima experiencia para ser Hyatt "

"I chose this resort because the photos made it look like a little paradise, but the reality was very different. The property clearly had its charm years ago, but now it feels neglected and run-down. Some areas are closed off with black plastic sheets, the pools are not clean, and the beach is littered with cans, bottles, and seaweed that’s never cleared. The beach bar is abandoned, with used cups and napkins left on the counter. The included "continental breakfast" is extremely limited: only one drink per person (coffee, water, or milk) and one small dish (1 pancake, a few pieces of fruit, or 1 French toast). Everything else is extra. On top of that, the resort is very noisy, as the rooms are located just a few meters from a high-speed road, making it difficult to relax or sleep. A disappointing experience that doesn’t reflect the image presented in the photos."