Hotel a Hinckley

“The spa and resort atmosphere”

“Great”

“Needs refurbishing. Poor conditions. Not clean Poor breakfast”

“Parking”

“Personale alla reception eccezionale. Ci hanno dato una camera con due letti per farci stare comodi(eravamo in tre) nonostante avessimo prenotato una con un solo king size. Davvero meritevoli di elogio.”

“Staff was kind and allowed us to be in the hot tub while the pool was being maintenced”

“The bed was shocking comfortable…the room wasn’t “dirty” but it was a stained kind of dirty. I felt it was a little expensive for a Motel 6 but cheaper than the higher end hotels nearby. Staff let me check in slightly early to drop my stuff off for a tournament before our game which was helpful.”

“Staff were wonderful.”

“Had pleasant stay at Montcler hotel, our first impress as we walked into grand lobby was "WOW" lobby was recently renovated with coffee service with lodge feel. Rooms are ecofriendly, well maintained upscale feel. Staff was welcoming, quick check-in and great stay. We will comeback for our corporate stay. Nice amenities, good functional gym, newer televisions and excellent stay.”

“Staff was friendly and helpful. Breakfast okay. Bedding clean. But the carpeting was filthy as well as the swimming pool. We will not be staying there again.”

“Very pleaant stay. . Staff was friendly and pleasant. Room was comfortable, pool was an added perk. Will definitely stay again. Location was convenient for visiting family and friends.”

“This is my 3rd stay here and this hotel has gone downhill in the passed 8 months. It’s dirty, dingy, I had to disinfect my bathroom before I could use it. I had to buy baking soda to sprinkle on the carpeting because of the Smokey/musty smell. I was very disappointed and unless it is cleaned up considerably I will not stay here again”

“This was just fir 1 night for my granddaughters pre birthday. We took her to Ragging Waves that was a 7 minute drive from the hotel. The stay was nice, the front desk clerk was super nice as well as the rooms. The bed was the best! We all said that we slept like babies! It was a joy staying for 1 night.”

“Property is going through a remodel”

“Good lighting in the room. Well designed except the bathroom was a bit small.”

“The bed was very comfortable and the room was okay - at least I felt safe. However, checking in was awkward because I arrived 20 minutes before check-in time and was told by someone at a kiosk that they needed to see if the room was ready and would call me. So I had to sit in my car and they never called me. So I had to go back in and find out. Normally, hotels will let you check-in a little early, since most people check out early too. There were no table lamps, so I had to get out of...

“The front desk was a remote agent on a telescreen. . .”