Hotel per famiglie a Illinois settentrionale

“This property exceeded my expectations. The room was so large, spacious and clean. The bed was comfortable. The pool was huge and the hot tub was large and so relaxing! I would stay at this property again without reservation! The location was convenient to where I needed to go and the scenery in the immediate area was lovely.”

“Ok”

“They started laying carpet and had blocked the doorway. They were so helpful and very concerned about my safety. (I use a cane). They helped me get the luggage cart from the entry, over the blocked doorways and back out to the lobby after I had loaded it. The desk manager helped me take the cart akk the way to my car and helped me Unload it. He definitely went beyond with kindness. I am already booked in for my return trip home. Excellent halfway point between my friends home and mine.”

“Convenient location. Helpful staff. Dated property. Breakfast mediocre”

“Property was dated but okay consideting the location. Nice, but unhelpful staff. Had to ask 4 times to activate our second key card, even then the staff didn't take enough interest to follow me to the room to make sure it worked. Light in the bathroom went out multiple times, which was doubly inconvenient given that the switch was on the outside wall. Yes, left totally in the dark in the bsthroom with no switch! Didn't ask the staff to check on it considering their prior disinterest. Breakfast...

“Not clean”

“Very nice hotel that we had stayed at a number of years ago. Clean rooms with a classy vibe. Could use a little touching up with some painting here & there. The one issue we had was that the thermostat did not work per the instructions on said thermostat.”

“Checked out a day early. Was told a manager would contact me about a refund for the day I didn’t stay. Never heard a word out of them. Still got charged.”