Hotel a Independence

“Beautiful place, nice comfortable room, loved the back patio area. Staff was kind of rude. In fairness, the whole place was full of kids for some convention. Maybe they’d had a long day. Ha! We got checked in easy, had a comfortable night’s rest, and really loved the location. I’d stay here again. ”

“Staff was great and we loved the room. We will be coming back to stay again. ”

“My stay at Silver Heart was truly magical. The property is stunning and full of character, and everything was sparkling clean. I could not have felt any more welcomed and will absolutely stay there again if and when I'm in Kansas City area next time. ”

“AC was broke. At 2am could not take it any longer they moved us to another room however system was down but they got us in another room. Staff was great property was kinda run down not staff fault needs money invested in new carpet etc.”

“My stay was excellent! Ms. Jodei checked me in and was OUTSTANDING! She was so nice and efficient, I have no complaints at all!”

“Absolutely no issues with the facilities; clean, new, spacious, great rates, cozy lobby area and great little breakfast/area. Only small snag was the unwillingness to put our parties’ 2 rooms close or at least on the same floor, either beforehand or at check-in (after telling me on the phone they couldn’t do it until we were there). We ended up on 2 different floors, didn’t seem at any point that they were ever going attempt to put the rooms close. Would still stay here again!”

“Ottima struttura. Colazione quasi decente. Bagno sporco. ”

“Our 2nd stay at this property. Nice, clean, good accommodations. Kids love the pool area and pool table room. Nice outdoor space and a walking trail behind. Workout room has good equipment and there's laundry. Friendly staff as well”

“It was all pretty good. ”

“Great breakfast! ”

“Stuff we’re super friendly and very helpful. Honest review, the facility needed updated badly. My issue is that the hotel one is not cheap and two paying money and having a terrible experience is not good for business. The first room we in had absolutely no hot water. Took almost an hour for us to give the “hot water heater” time to upgrade those. The toilet also leaked when flushed. The we got moved another room where the window seal was damaged and still no hot water. It was too late to go do...

“Linens stained, perhaps soiled (mainly top covers). Place is showing some wear. Sheets a bit rough, but probably provide some exfoliation. Not much available for breakfast, but you are in luck if an oatmeal packet and an apple would do. Parking convenient. Not a place for lite sleepers, overlooks the highway and quite close. Mattress acceptable. Also, if a sign is on the desk saying, “Assisting another guest, back in 10, call —- in an emergency”, call immediately. After a 15 minute wait,...

“Good”

“My bathtub was still dirty. The toilet barely flushed and I didn't have any light bulbs in my lamp. It did get taken care of. I think house keeping should check those things ”

“This place is described as more than scetchy. Not a good place for the family just because it has a good price. The staff is just fine but the condition of the property is not good. Smoking and marijuana reek the halls even though there are strict rules against these things. The staff seem hesitant to provide enough towels and bathroom supplies for four people. We stayed two nights and will never stay again. Sorry Quality Inn. The room and facilities were in terrible shape.”

“Room smelled absolutely diabolical and like cat piss. The bathroom was covered in crumbs, had, poop particles and toothpaste bs. It was actually disturbing. The vibe was initially a little scary but not bad but once we smelled all the smells and saw how unclean it was.”

“The room was not cleaned, it had feces still in the toilet and it wouldn't flush, the door looked like it had been kicked. We were switched to another room where the heat didn't work and we were forced to keep the room warm with the oven in the room which was extremely unsafe not to mention my daughter had a tick embedded in her skin and some type of bug on the wall. This stay was down right horrifying ”

“All good”