Hotel storici a Isla Contoy

“I would never stay here again. To start, it is very remote, the roads are very hard to drive to get there. Once I arrived I felt nickel and dimed from the getgo/ They wanted $540 for a deposit on my card for a 3 day stay. They gave me a very hard time over my service dog requiring documentation. It is labeled "pet friendly" but I was told my dog was not allowed to sit on any furniture or sleep in the bed with me. I was transferred to 4 different rooms, 1st room, broken TV AND no internet....

“Ottima posizione ”

“Property was very nice and spacious. Our butlers Javier and Rene were awesome. Housekeeping was good. Forces very good., Customer Service was average at best. Bartenders and waitstaff were below average. We paid for Star Class but the entire trip we were denied upgraded liquor at every Star Class bar except the Star Class Lobby.”

“Amazing”

“Perfect 4 nights, swim out room was amazing especially if you have a corner. Food and drinks were great, staff were extremely tentative. My butler Eladio gave me his personal electric fan to accommodate my request and pleasure. Great beach and pool, live music, spa experience was wonderful. Very peaceful and beautiful resort”