Hotel LGBTQIA+ a North Cincinnati

“My wife and I arrived at 2:40 pm, knowing that after travelling all day that maybe we could check in before the standard check in time of 3:00pm. The front desk clerk immediately looked at our reservation and said our room wasn't ready. When asked when it might be ready, and she stated that the check in time is 3:00pm. We waited in the lobby. Two other couples came in right after us and their room was ready and were allowed to check in. At 3:05p I again asked if our room was ready, and we were...

“Did not use internet or eat breakfast ”

“The property around the hotel was littered with trash. Inside, there were several broken windows around the pool. Behind the center table between the queen beds was filthy! Behind the TV was filthy! There were long black hairs left in several places in the room. The door closures were poor and doors slammed throughout the night. The HVAC unit rattled when running.”

“Everything was close by the hotel.”

“Clean, good air, friendly staff, comfortable beds. ”

“I books 2 rooms and paid up front to express. but Expedia only booked 1 room for me. And I had to book another room at much higher price at my own cost when arrival. Complained case to one of the agent. Only refund the 1 room at lower price. The agent do not even offer or ask what is my cost due to Expedia mistake. This is totally unacceptable. This only happens once. But twice. Last time when I booked resort room at Mexico Cancun moon palace. The similar situation happened . The agent resolved...

“Great staff - very welcoming and helpful. Our room was comfortable and spotless. ”

“The property was very nice and clean. ”