Hotel a Otsego

“The waterpark is a total rip off. You get a room they give you 4 wristbands that I lets my children use. Fast forward we walk in and I get stopped I need to pay an extra 10 dollars for a band so I can watch my kids. Food prices outrageous, and even though it said complementary breakfast we got a bill for 61 dollars… be careful we also had poop floating in the pool they threw chemicals and just let kids swim in poop water… ”

“TV controls really were difficult to use. Otherwise the place was very nice ”

“No idea how it had a 8.6 rating when we booked it. Was old, in disrepair, staff was unfriendly. As my husband stated, you would never stay here.”

“Initially was put in a room that was not clean, but she promptly put me in another room that was clean”

“One of the nicest hotels we have ever stayed at! And, we have stayed at many! Checkin was very efficient, all the staff were so friendly! The room was so spacious, with lots of counter space! The beds and pillows were very comfortable as well. Nice shower with wonderful amenities including shampoo, conditioner, soap, and lotion to use. Breakfast in the morning was a fantastic selection, there really is something for everyone! Waffles, French toast, a nice egg sandwich selection that you...

“The pool was empty and we were not informed. The room was a very tight fit simply opening the door.”

“Very nice place. Comfy beds very clean host was very responsive ”

“Hot tub was good, I only had a granola car and banana ”

“Camera spaziosa , pulita , front desk gentile ”

“Clean room, nice staff”

“Did not receive type of rooms I reserved! Rooms were not next to each other as requested over phone! Did not appreciate damage deposit - was not alerted to this. Very friendly front desk staff and woman working morning breakfast.”

“👍”

“It’s winter ”

“Staff/ excellent, Everything very clean. Breakfast only 2 choices,toast and cereal. Building needs updating.”

“Air and heat worked great. Food was nearby, shopping wasn't too far.”

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