Hotel vicino a Paradise Beach - Playa del Carmen

“We had a wonderful short stay at the Belmond Maroma to celebrate our engagement. The staff and their service were top notch. In particular, Emanuel took great care of us. The spa was wonderful for both treatments and some time in the hot/cold plunges, steam and sauna. The restaurants were picturesque right on the beach - we particularly liked breakfast with the fresh juices of the day and daily changed pastries. The gym setup is excellent and the daily complimentary activities rounded out our...

“Filled with so many conveniences that we could never list them all. Lived out time there. Every single staff member was friendly and exceeded our expectations in so many ways! ”

“Tutto perfetto, servizi, struttura, personale, ristoranti pulizia … veramente grande attenzione per la clientela. Unica pecca, mare con i sassi … ma per il resto ho trascorso 10 giorni di benessere totale ”

“Great large property with lots to do and great food to choose from! ”

“It’s an interesting place. Pros - great value Good rooms Clean No pool hot tub not working Cons. Isolated nothing around No English Snack bar shuts at 5:30 rather expensive ”

“Camera bellissima pulita Servizio al bar molto buono ”

“Beach is not the best, but everything else is superb! Somewhat overpriced. Staff could do better at communicating with restaurants,”

“Amazing! Great food! Great staff (so helpful, and always available), absolutely gorgeous beach! Best place ever!”

“Service, food and property were stellar. ”

“They consider themselves as luxury but they are really not. There were mice droppings ALL OVER the outside of the room in the hallways. Mice droppings in the staircase corners. They have an infestation!!! Also everything is made pretty cheap (furniture, decor, etc). The staff was overwhelmed with the occupancy the week we were there. Would not come back. Hector at the pool and beach was great!! And the lady that did the margarita class was awesome!”

“Excellent staff”

“Our stay here was nothing short of life-changing. We came as a grieving family after losing my father, simply hoping for peace and some healing. What we experienced went far beyond that. Through the care, presence, and thoughtfully guided ceremonies by Irina and Mark, we found not only healing but clarity, connection, and a renewed sense of purpose. The space itself is magical—waking up to the sounds of the jungle, watching the sunrise from bed, walking to a hidden cenote that feels like it...

“We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...

“Wonderful experience, heavely place, luxurious suite with private pools, good restaurants”

“Very friendly staff and food is pretty good. The pools are a bit chilly.”

“Our room was surprisingly cleaned. It was cleaned every day and I believe it was twice a day. The staff there were delightful everyone was happy, they evenremembered our names. We felt very good being there The hot tub water was very hot just like it should be they are bars everywhere I mean the staff at the bars also as well were very attentive and very much looking forward to pleasing all the guests.”