Hotel per famiglie a Puerto Morelos

“The staff was extremely rude and not accommodating what so ever. Upon Arival we were starving and had not had the opportunity to make any reservations st their restaurants and they could not make accommodations to get us in. We went to the concierge for assistance only to be told we need to download their app and make reservations that’s the only way to get into restaurants!! ”

“This resort is top tier! A fault cannot be found, from the rooms set up, food, the staff are beyond remarkable. The entire resort is beautifully laid out and well kept. I booked through Expedia and my entire stay was managed by an Expedia guest group who made every effort to fill every request I had. I stayed with my daughter and there were many kid friendly activities while I could surely see adults who were down to party were also fully satisfied. I’d 100% recommend to any and everyone!!!”

“I have been to ElCid several times. Always clean, great food and friendly staff.”

“Muy lindo lugar. Magnífico trato ”

“We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...