Hotel a South Bass Island

“Great location. Fit the need and the in room coffee was good.”

“It was great”

“Disappointed as it said resort, but the rooms weren’t clean the elevators didn’t work. The pool was dirty. The towels didn’t match. The room was fine but the shampoo dispenser in the bathroom was busted. I would not recommend.”

“Within walking distance to the downtown shops, bars & restaurants! Great, local staff!”

“Everything was great!!! Just lots of spiderwebs on the golf cart we rented!! I just hate spiders. If we come back next year we will be staying here again like the past years.”

“Couldn’t even make it to my stay because of the hazardous air quality. I was told I’d be getting a FULL refund, yet I’ve spent days calling and hearing nothing but, “The manager isn’t in. Call back tomorrow.” At some point, it stops being an excuse and starts being terrible customer service. I was really looking forward to my first trip to PIB, but after this experience I’ll be staying somewhere else when I reschedule. God awful customer service, unprofessional management.”

“It doesn’t look like much from the outside, but the rooms were newly updated, spacious and clean. We arrived at 4:00 and our room wasn’t ready which was disappointing as we were really ready for a shower and to lay down. The beds were just okay. The locals very convenient to the Marina we came in to. It was only about a five minute walk. It was however very loud. It is right next to a bar and we could hear the music and people very well until about 12:30 am.”

“The patio across the street a great experience!”

“We were very pleased with the staff, location, etc. Overall the facility was very good to excellent for the price and we will continue to stay at BW as we travel.”

“Exceptional hotel. Rooms are well equipped and very clean. Free breakfast was nice variety and satisfying. Terrace out back by the water is serene and the fire put adds perfect touch”

“We stayed here in three rooms for the night and overall the rooms and the location were very nice, especially for the price. Unfortunately, when we went to check in about 5:00 p.m. they were just facing a lot of challenges. One of our rooms we showed up to hadn't been cleaned at all, one room was perfect and the final room we couldn't get into key wasn't programmed right or something. We decided to go to dinner and come back and hoped everything was fixed except one of the rooms we went back to...

“Enjoyable all the way around!!”

“Ho soggiornato due notti ad agosto, la camera è confortevole, non troppo spaziosa ma pulita. Piscina abbastanza sporca e la camera dei nostri amici decisamente sporca. Personale gentile e disponibile.”

“The room was very clean and nice and cozy and the staff were very helpful and the breakfast was good”