Hotel a Mechanicsville

“Staff, clean facility, breakfast and coffee availability”

“My stay at the Holiday Inn Express was outstanding from start to finish. The hotel was exceptionally clean, the staff was welcoming and attentive, and the breakfast was delicious. The bed was incredibly comfortable, making for a restful and enjoyable stay. A special thank you to Hope, who truly exemplified excellent customer service. She was friendly, personable, and always willing to help with any questions. This was an exceptional experience with no complaints whatsoever. I will absolutely...

“I was not sure how it would be but as soon I arrived there and saw everything and how staff and front desk treated me I was very happy from the first day , I will stay there again Thank you”

“Bugs”

“The property is very new. The area around it near the Henrico convention center is very new and construction is ongoing. Thus, the parking area is confusing. I am sure it will quickly improve as the improvements are completed. Breakfast was good with eggs and sausage/bacon included. I would return.”

“This is an absolutely gorgeous, wonderful historic inn in Richmond. We booked this hotel at the last minute without knowing anything about it, and we were blown away by how charming and beautiful it is. The interior courtyard was like a secret garden in the city. There's even a friendly hotel cat. We'll be back, and I've already recommended it to several friends.”

“Loved it”

“Nice hotel”

“while the staff was very helpful, some things cannot be fixed. The assissted room shower curtain is way above the shower bottom. thus water all over the floor. The handle on the hand held shower was broken off and missing. I reported but nothing was done. Being HOH, I need closed captions. Our TV had none and no could fix it. So, all in all, we will not be stating there again.”

“Great stay, no problems”

“Location is great and the hotel is a value for the price charged. The carpeting in the halls is worn out and dated. The inside of my rooms appears to have been recently remodeled with newer carpet and paint. The exercise room is sparse but at least the facility has one.”

“saw cockroaches”

“The staff was very friendly and the hotel room was very clean!”

“The room, though small, was clean, the bed comfortable. The staff members were polite. There was plenty of parking. The food options were a few minutes drive away. My only problem was the "hot" water for the shower. I was on the 4th floor; it took several minutes for the water to go from cold to warm. It never got close to hot.”

“Great”

“Close to King’s Dominion. Unable to use pool. It was not open.”

“Interesting hotel with surprising underground tunnel system!”

“The staff were great, especially the friendly man who maintains the great breakfast area. However, we did have some issues. Some outlets in the room didn’t work, the TV system was confusing to use, the hairdryer was melted, not enough towels, no shampoo. All in all, the stay had minor issues and the staff was welcoming and great.”