Resort e hotel con spa a Avenida Kukulkan

“Clean Room”

“I am giving this resort 3 stars because the constant upselling took away from what should have been a relaxing luxury experience. From check-in to checkout, there was always something being sold: vacation club presentations, Preferred Club upgrades, spa services, activities, special events, and even another vacation package during checkout. I understand resorts offer upgrades, but the frequency became exhausting. When I book a luxury all-inclusive resort, I expect to relax, not feel like I’m...

“Our stay was over all good. It was beautiful inside and out just some slight issues with the A/C not working properly in our room so it always felt so humid in there with the balcony door closed always and there was a small leak near the sink. Food was good and staff was nice to.”

“Bella accoglienza! Bravissima la ragazza nella reception! Speriamo che il check out sia uguale ”

“Struttura ottima, 3 stelle non rende giustizia. L'animazione per i bambini è stata super, tante attività diverse, i bambini ci andavano sempre volentieri. Il personale sempre super cortese, disponibile e sorridente, spiaggia e mare bellissimi, stanza spaziosa, confortevole e ben arredata. Bellissimo l'acqua park, bellissimi gli spettacoli serali. Ottimo cibo, tanta scelta. Uni neo, difficile trovare posto sulle sdraio e troppi pochi ombrelloni.”

“Staff was friendly, however restaurant offerings and bar selection were limited. Entertainment was non existent. Overall the resort needs to be updated.”