Hotel a Helenville

“The staff was rude and no help. The pool and hot tube was nasty. Couldnt even have breakfast because the waffle mix was really thin and runny and didnt turn out and staff didnt even try to fix it so had to spend more money to go out for breakfast. The rooms werent cleaned very good because we found stuff that wasnt even ours in the room. Didnt have any shampoo or conditioner in the room to start with. ”

“Good breakfast good morning lace for our needs.”

“Clean room, great staff and a great gathering area in the lobby.”

“yes”

“The room was very roomy and comfortable. The breakfast was fresh. Enough parking. Not crowded. Easy to get to the hotel ”

“This is an old property, and the rooms reflect the age. Not bad, dirty, or in disrepair, but well used and not updated. The breakfast had decent variety, but the "hot" items were not very good at all, maybe because they were kept in steamer trays with no heat source. But the waffle maker worked great, and the coffee machine serves hot fresh brew 24/7. Front desk staff was mostly absent during key hours (like morning check out). Seems like they live on the property, and spend more time there...

“Thin walls, freeway noise, hallway noise, light from the hallway shines under the door”

“Breakfast was fresh and staff was friendly and they allowed for our pet - all good.”

“Overall, the hotel wasn’t very clean and hallways smelled strongly of marijuana. Thankfully our room felt fairly clean. We went to breakfast 40 minutes before it was supposed to end and there was no warm food remaining and the waffle maker was broken. Overall we don’t recommend staying at this hotel and we won’t be returning.. ”

“Room and property were clean; parking was very close. Breakfast was same every day (hot egg patties and sausage links). No elevator.”

“Room had a very strong cleaning odor.”

“Excellent”

“Everything was great.”

“clean”

“Great!”

“Booked a double queen room, when we got there they only had a single king available. When we got to the room and pulled out the pullout couch there was no mattress. I went to the front desk and was told there aren’t mattresses on the pullouts and was given a pillow and a blanket for my daughter to sleep on. Needless to say we all slept in the king. Why would I pay for a double queen room for 3 of us to share a bed. Highly unsatisfied.”

“The furniture looked newer but the carpet was dirty and the doors were old and in rough shape. No body wash in the shower. Coffee was good.”

“Pancake machine didn’t work and breakfast sandwiches were cold. Pool area was closed due to work and I wasn’t informed ahead of time. Not a great experience ”

“Ottima struttura, abbondante colazione, stanze pulite e ben mantenute, personale gentilissimo.”

“Beautiful!!”