Hotel a Helenville

“They should clean better. Vacuum better. Our room had crumbs under bed and in corners. The staircase was very bad.”

“Honestly, for a quick overnight during a road trip, it was perfect for the price. Clean room. Checked in at night and the night staff was helpful and nice.”

“Towels were missing and they were dinghy in color , supposed to be white but looked like they hadn’t seen any detergent or bleach for a long time.”

“Everything was great!!”

“The breakfast was very good and the pancake making machine was something new to me and they were tasty. We were disappointed that the internet was not working.”

“Clean room and nice place to stay, only negative was some door and hallway noise outside the room.”

“Friendly staff, spacious and clean rooms, quiet area”

“The positive: we liked the location. The negatives: the room had a strongly bad odor when we arrived and never got better. The bathroom floor and toilet were dirty. There was only one bracket where there was supposed to be a towel rack. Needs a new shower head(was not really adjustable) and shower curtain. It looked like they were attempting to fix up the front entrance with gardening items, but it was junky looking.”

“The staff were very unapproachable and whenever we asked for assistance they seemed annoyed by us. The breakfast room doors were always closed and it was like they did not want us in there. And while we were in the breakfast room it was absolutely disgusting. Split/stuck on food everywhere that looked like it had been there for a LONG time. We went to go swimming and there were band-aids, spiders, debris all throughout the pool. We had to grab the cleaner and scoop items out prior to going in. ...

“The staff was very friendly”

“Great people, conversations, and breakfast.”

“Check in went so smoothly we reserved 5 rooms with everyone coming at different times. Had no problems at all.”

“Pool and hot tub needs to be clean”

“Room smelled like cigarettes and no towels for the pool.”

“Our room was very dirty. The tub was dirty and there were cobwebs everywhere. The carpet was very stained. The room had a bad mold smell. There was a light tan recliner in the room that was so dirty, we could not sit in it. I would not revisit this property.”

“Stated 2 nights, requested the room be cleaned , new towels. Was assured this would be done , by evening, it was not and only got excuses. So tired of post covid crap!”

“One of the nicest places I’ve stayed at in a long time. Staff were also very nice and friendly.”

“The breakfast was excellent and filling. Very nice, clean rooms although the carpet felt a bit sticky. ”

“Older property, not very stained, was more of a lower budget, long term resident situation.”