Hotel a Jefferson

“xx”

“Clean rooms, nice pool and friendly staff.”

“Clean, spacious rooms. Great breakfast. My only quibble is that I’ve visited this hotel twice, six years apart, and on each visit they had huge industrial fans set up in the lobby to dry out a flood. The noise made it difficult to carry out a conversation at the reception desk and it did carry through to the breakfast area too.”

“La struttura è ben tenuta ma non bisogna comunque aspettarsi nulla di più di un hotel da sosta di una notte. L'odore di "casa di riposo" che pervade la grande hall parla da sé, il cibo offerto così come le bevande gratuite dell'aperitivo sono appunto offerte e quindi ovviamente non hanno alcun valore. Non siamo stati male ma andare via non è stato un grande rimpianto. ”

“Everything !! the manager,(,Hayla )was amazing! No complaints”

“Our first night and morning staff, Nellie and Carla, were fantastic. They were kind and friendly, and very helpful and attentive. Are next 2 nights left a lot to be desired. Both night, extremely loud and disrespectful. Arrived between midnight and 2am, with children in tow.. The staff did not seem to be able to control the influx. Also, our shower had a HUGE crack in the back tile that staff apparently was unaware of. The cleaning carts were also very loud! The outside of the hotel leaves a...

“Excelente servicio, las camas muy confortables y el personal muy amable 100% recomendado”

“Great rooms and services. Clean room.”

“Clean room, helpful receptionist, great bfast, and plenty of parking”

“The room and the check in process were everything to be expected; the staff was friendly, answered any questions and the room was clean. My only gripes would be that the breakfast was minimal and for the two mornings I attended breakfast, there wasn't any hot coffee or someone manning the flat top to make meals to order. They did have coffee makers in the room so, it wasn't a total loss, but my family was disappointed by the lack of made to order meals.”

“Good location but mediocre operation. Not a single thing stood out but plenty of unpleasant moments. Check in was unclear and could have been more welcoming. AC unit rattled all night. Stayed for three nights and not once was the room cleaned, sheets cleaned etc. (this was unacceptable for the price we paid), side doors to enter the property were unlocked which was a security hazard, billing was tricky, twice we were given the wrong bill. Not a fan.”

“Our room was spacious and clean. Water pressure was superb. Hot breakfast was very good. Hot coffee, tea, and fresh fruits are plus and were always filled up quickly. All staff were very friendly and helpful. Shout out to Peacon! He was helping us with great joy and big smiles. Parking was easy and free for us as Hyatt members. We’ll stay here again when we are in Richmond.”

“Easy check in and check out process. Had a bar and buffet or sit down breakfast option. Hotel room was clean. Would stay here again”

“Excellent front desk staff”

“Staff were very nice and welcoming.”

“Everything about the hotel was amazing!”

“The room was clean however our AC did not work well. They should consider adding another ac unit to the room.”

“was great”

“Very quiet. Clean. Nice”

“Everything was OK but the smell of smoke in the room. I'm not a smoker and may be I did a mistake in the reservation, it was too late and I was too tired to ask for a change, but at the end the smell was too strong.”