Hotel a Northwest

“10 out of 10, everything was perfect , very clean. kind staff.”

“Very nice”

“Friendliness, clean”

“The sheets on the bed weren’t really that clean. The room was maintained well. The pool outside was also not maintained well but it had been raining so maybe that’s why. Overall it was an okay stay, the staff were super sweet when checking in! Lovely ladies! Thank you!”

“The room was very clean other than shower floor, not really an issue though. The staff was very helpful and welcoming! The breakfast was super yummy and efficient I would say the only thing that wasn’t as hot would be the tortillas. Other than that very good and tasty. The outdoor pool was good just had a few leaves and insects from the rain earlier that day. Not really a problem. Very nice and deep went up to 5 ft❤️”

“Room is so clean. Staffs are friendly hand helpful . Breakfast is so good so far. I like free parking. I like the way they provide cold and hot water, spoons, folks all the time.”

“It's good place to. Stay”

“When I checked for a week and payed CASH IN TOWN FOR A MILITARY EVENT AT LACKLAND AFB DRIVE 25 hours, NO ONE INFORMED ME IF I HAD TO LEAVE EARLY I NEED TO GIVE A NOTICE OR THE HOTEL WOULD RETAIN A FEE OF 129.00. It just not a way to handle playing customers of over 25 years!”

“The resort is relaxing and the pools are terrific. Places to eat were excellent from causual lunches to refined dining. Upgraded my room to the adult 7th floor and was treated to breakfast of quiche, croissants, esspresso and evening happy hour of beer and wine with a tray of cheeses, meats, nuts and fruits. Had a great vacation and needed escape.”

“This was my second time staying here and once again they exceeded my expectations! From the moment we arrived, everything was absolutely perfect. The staff has always been so kind, welcoming, and helpful, which is one of the biggest reasons I keep coming back whenever I visit San Antonio. They truly make you feel comfortable and appreciated as a guest. One thing I always pay attention to when booking a hotel is cleanliness, and this place is by far one of the cleanest hotels I’ve ever stayed...

“We chose this hotel to spend our Memorial Day weekend because they had exactly what we were looking for. We wanted a pool with a location to go ahead and eat outside with tables and chairs and a beautiful scenery. This location was very clean and everyone was very helpful when needed. Our rooms were clean and my family could not have had a better time. I recommend this place for others they just want to enjoy a good weekend at a hotel. There was other things we could have done at the hotel like...

“I strongly recommend this location. I think by San Antonio standards it is centrally located, and there are quite a few restaurants nearby. Best of all, parking is included as well as breakfast and a daily happy hour with food. In downtown San Antonio there is very little to do other than walking on the Riverwalk (highly overrated), the Alamo, and an art museum. It is NOT the typical American city downtown area. There are almost no stores and nothing else to do besides what I just mentioned...

“Buen precio. Un poco sucio en areas de elevadores y pasillos. Poca recoleccion de basura en zafacones externos.”

“Last minute decision to stay at a hotel and was perfect. Met our needs and our daughter loved using the inside pool”

“I stayed at Tru May 23rd, 2026, and unfortunately, the experience was extremely disappointing. There appeared to be an AC unit or other mechanical equipment directly above our room making loud, constant noise throughout the night—so loud that we could barely sleep. We contacted the front desk hoping for a solution. The staff were friendly and responsive in checking, which I appreciate, but we were initially told there was not much they could do since no other rooms were available. Since we...

“very nice hotel. the rooms are new and the bathroom very conformable. the only problem is that it was under renovation and in the morning at 8am there was a lot of noise...”

“Todo estuvo bien, pero la atención en reception estuvo lenta Me dijeron que tenía que dejar 20.00 dolares y me lo regresaban à mi salida y no me los regresaron, que me los depositaban en mi cuenta y no lo han hecho, espero que lo hagan ”