Hotel a Surry

“The view is phenomenal, we enjoyed every minute. No cooking in the room however there is a fridge and microwave along with plates, glasses, cups, etc. Tranquility is offered here especially this time of year late April. THE STAFF DEFINITELY CARES ABOUT HOSPITALITY! ”

“yes”

“Clean room”

“Easy parking, just a lot of Mariuana smoke on the isle… ”

“Large cabin was a great size for a family. It was very clean when we arrived and checked in. ”

“None”

“Good nice and clean and nice ”

“The room was clean and quiet and the bed was comfortable. The breakfast was satisfactory and staff was friendly.”

“Dirty walls overly painted holes in the walls. Dirty baseboards and never received clean towels and linens they always have stains and spots all over them. Currently pursuing a legal suit regarding this property they make you pay extra past the reservation you book especially if you do third party like Expedia etc. They do not give grace period to check out and will HARASS you until you’re gone. Overpriced and extremely dirty and ran through. Do not book here I beg you”

“I rarely give such low ratings but the room itself was sub par at best. Dirty floor, and the toilet and shower are in one tiny closet-like area and the sink is in the room. No chance for dressing in privacy if you're traveling with older kids. The room was not touched/serviced for the entire 4 day 3 night stay, including removal of trash. We caught one employee in the hall and gave him our soaking wet towels and asked for fresh ones. Came back to room late afternoon and no towels. When we called...

“The kitchen staff was fabulous! The food was great, the staff worked to keep everything fresh and plentiful. Parking was safe and sufficient.”

“The resort staff amazing and the resort is beautiful! Rooms little outdated but clean!”

“We went the property early and got checked in early, the staff was very nice ”

“Was told room is not available, hotel is booked and that Expedia made the mistake! We had to beg for a room that we had confirmed. We arrived around 9:15 pm and was told checking in had to be done at 4. Never heard you have to be there on a first come first serve basis to stay -plus it was a comfort inn not Quality Inn as stated in Expedia App. Half the building looks like water damage. The AC unit in room is horrible noise and you can’t adjust the Vent. ”

“Nice place”

“little run down but ok for the price”

“Helpful staff, efficient check in to a nice room with a great view.”

“Clean room”

“The only reason I assessed this hotel as OK is because it is priced reasonably low and we had a comfortable night sleep. It took 90 minutes to change the batteries of the smoke detector in our room, which was chirping. The outside property is not well kept. We stayed at this hotel because the location was favorable and they accepted pets, though they apparently changed that policy since the time I made the reservation. It will do for a night's stay if you don't want to spend much, but we won't...