Hotel a Charles City

“This was one of the worst hotel experiences I’ve had. The dining area had roaches crawling around, which was completely unacceptable and disgusting. The pool was ice cold with no heat working at all, making it unusable. The room itself was in terrible condition — broken drawers, ripped curtains, and it looked poorly maintained overall. The hallways reeked of cigarette smoke even though the hotel advertises itself as non-smoking. To make matters worse, the so-called “free breakfast” was basically...

“Everything was great even though we only stayed for one night. Staff was very pleasant and the renovations were very nice. Highly recommend.”

“Centrally located, convenient breakfast and parking. Elevators were not functioning properly and they charge for parking”

“Clean rooms”

“Nice place to stay, nothing overboard, but it serves the purpose nicely.”

“The pillows aren’t the best. Prepare to use two or three pillows stacked to get some supo.”

“Parking was fine.”

“Uneventful”

“Owner was vacuuming in hallway at 5:30am. Then he shampooed the carpet with a very loud machine. Breakfast was minimal. No juice machine it was broken, a few muffins, powered eggs. Coffee was strong. There is a charge to park your car. Also a charge for a third person even in a room with 2 queen beds.”

“Easy to access and close to the airport, Breakfast was good as well.”

“Quiet location, ”

“The comfort of the bed, sheets, and choice of 6 or 8 pillows. Pure luxury!”

“Overall room was clean, pool was freezing and a little unkept but didn't stop my kids.”

“Loved being in the woods,loved the outdoor quiet, lobby and dining room chaotic on the weekend housekeeping staff helpful and friendly”

“Very clean , spacious and attentive staff”

“The heat was working was easy. The staff was very nice and the rooms were clean.”

“Everything was great from the room to the breakfast.”

“Clean room. Best feature!”

“The restaurant was understaffed, and one (overworked) bar person was openly belligerent to customers. The other complained repeatedly (though pleasantly) about being the only person working. Since the property is not surrounded by other options for a meal, it made the stay disappointing. Having a faux Starbucks near the lobby, only open until 2 pm, was another odd aspect.”

“Nice clean room. Helpful staff.”