Hotel di lusso a Tahoe Donner

“Very clean bed sheet, blanket, floor, bathroom and shower. Staff were very polite, helpful and nice. Air condition and heater working fine. The room door had little opening at the bottom where the ants got in during the day and night. No table and chair which made us sit on the bed all the time. No rack for placing luggage therefore we had to place our luggage on the floor. No continental breakfast and coffee machine in the room. Not much channel variety on TV. Old movies and not easy to operate...

“Poor customer service ”

“The property itself is gorgeous but the real bonus is the amazingly friendly and helpful staff. Comfortable mattress, quiet in the evening, Dry Sauna very enjoyable, on-site restaurant a bit pricy but delicious food and great wine list. Easy access to historic downtown Truckee and on the route for TART (free transportation for the North Lake Tahoe-Truckee area) Only "downside" was that the WiFi in the room was slow, so using streaming services on the TV was difficult. But that actually helped us...

“The pools are great!”

“Loved our stay here. It was very peaceful and the reception staff were very friendly. They were great with communication and instructions. We got to our cottage after hours and it was a smooth check-in with the instructions emailed to us. The cottage is very comfy and spacious.It was about a 10 min drive to everything like downtown Truckee and it said 15/20 min to Palisades Tahoe but felt like less. ”

“Staff is very helpful and location is perfect”