ApartHotel a West Syracuse

“Breakfast needs some help”

“Amazing”

“This property surpassed expectations from the moment I checked in!! Chelsie is the bomb at the front desk, thank you for being so awesome! The pool was great for the kids, outdoor space was perfect for eating meals, having drinks and relaxing by the fire pits. Room was clean, spacious, full size refrigerator. We had 4 adults, 2 kids and zero complaints! Would absolutely stay here again!”

“Everything was very clean and wonderful. A wonderful first hotel experience for my kids. A great place to sleep makes for a great next day.”

“Hotel pulito e confortevole. Le camere ampie ma con arredi un pò datati. Colazione abbondante. Personale gentilissimo”

“The check in process was very slow. I kept asking if there was a problem. I paid in advance. I was at the desk at least ten minutes with no one in front of me. The rest of the stay was good. Breakfast was great and the people helping for breakfast were wonderful. I left them a tip for the free buffet and they were so appreciative. I saw someone giving free reading books to children. That was wonderful.”

“Terribile… arrivati alle 19,30 e ci dicono che la camera è al 7 piano e l’ascensore e’ rotto. Le valige (pesantissime) dobbiamo portarle noi. Mi rifiuto…. Mi cercano un altro albergo a 15 minuti di distanza e riesco ad entrare in camera alle 23….. imbarazzanti. Io volevo riuscire a vedere il centro di Syracuse la sera, invece mi sono visto il parcheggio di un hotel in periferia. Evitate”

“Personale impreparato a fornire risposte sia per la mancata conoscenza che per la lingua inglese. Solo un ascensore funzionante per un albergo di 6 piani. Stanza un po’ rumorosa in quanto adiacente all’ascensore e mancava isolamento acustico. ”

“Staff was nice, property okay, worked for our group going to the State Fair. Was hoping for a better breakfast, not looking for fancy but something more edible than microwaved "omelettes" and pretty sure non meat "sausage". The cheerios were decent.”

“👍”