Hotel a Germantown

“Definitely stay here again.”

“Everything was smooth and orderly. Well staffed. Will stay again. ”

“Rooms need lamps/outlets updated to allow usb plug in. Smart TVs would also be a nice touch. Had a small issue with the room that the GM personally addressed. Dinner was lackluster, but for something that’s free it’s serviceable. Staff an the overall property were both A+ though”

“If all hotels were in this condition with efficient, friendly staff. travelling would be a delight”

“Basic breakfast. Average. Room clean. Towels adequate. Left 1 day early for personal reasons nothing to do with property. ”

“Breakfast is excellent ”

“Clean and friendly ”

“Great location”

“Ty”

“I will return. I am big on customer service and the staff was amazing.”

“This was by far the worst hotel experience I have ever had. The bedding was stained, the walls were filthy, the curtains smelled terrible, a lot of the outlets did not work, and the beds were not comfortable and made a lot of noise with ever little move. People were living there. I couldn’t find another hotel that wasn’t booked close by to go to. The staff were nice but the condition of the facility was extremely poor. ”

“Clean”

“Everything about the property and room were fantastic. However, we were really disappointed with the breakfast that was provided. There were not many choices, but I know it isn't a restaurant. I actually would have been more interested in a bagel and yogurt.”

“Everything was clean and comfortable. ”

“Everything was good”

“Would have rated this higher except that there were a couple of times that I smelled cigarette smoke near the entrance due to workers smoking right outside the front door (one time I saw the worker, the other time it seemed that way but I didn't see it, just could smell it by the breakfast area). Would suggest not allowing workers to smoke that close to the entrance. I am a big fan of Holiday Inn Express & Suites and probably the main reason is due to how smoke-free they keep their hotels.”

“Our first stay at one of your properties. There seemed to be a few things missing…a clock in the room, shower gel, and make up remover wipes. These are regularly included in other hotels where we’ve stayed. The breakfast was very good and Warren, the breakfast attendant, was very helpful and kept items well stocked and extremely clean. He makes a very good waffle too. Our room was very comfortable and the staff pleasant and helpful.”

“Ac was very loud, no drinking water at room. Amenities not in good condition.”