Hotel vicino a Santuario della Speranza e della Capsula del tempo - Puerto Morelos

“Todo muy limpio Nos atendieron muy amablemente el chef muy rica su comida excelente servicio.. Lo recomiendo 100 por ciento..”

“Nothing went well.. it's a great idea not well developed. The place is on the beachfront, and thats amazing. On the other hand, the place has been not very well maintained. Low rating because of several problems we had due to scarcity of maintenance amd misconduct on how to present the facility.”

“Clean room. Great location.”

“Very nice room and environment. The beds were very hard, but we loved everything else about the room. Breakfast was good and we could order it in advance so they could prepare it and we didnt have to wait. Very good service overall!”

“The room was absolutely beautiful & very clean. The pools were clean & the slide, jump cliff & pool bar were great. The beach was not usable due to the June algae bloom but, the entire resort made up for it! The resort is so clean, great entertainment, FANTASTIC food selection & flavors! Staff was pleasant.”

“La habitación muy limpia, con varias opciones cerca para comer y para caminar tranquilos. Solo no había jabón de baño en la ducha y tuvimos que salir a comprar cuando ya era tiempo de descansar tambien recomendamos que habiliten una pequeña refrigeradora para mantener los liquidos que compren los huespedes porque el calor es fuerte y se necesita tener liquidos frescos para hidratarnos. Despúes todo muy tranquilo, seguro y callado”

“The rooms are really clean and been serviced repeatedly. The pool is nice and big and you can find service everywhere. The staff is helpful and friendly. I’m definitely booking there again and I recommend that place for those who want to spend good time and peace of mind.”

“We had a great stay! The place was clean, comfortable, and exactly as described. It was very quiet, which made it easy to relax, and the location was perfect close to everything we needed. The bed was very comfortable, and the pillows made for a great night's sleep. We really enjoyed our stay and would definitely recommend it to others. Samuel was really helpful.”

“Iba por el cumpleaños de mi hija, y vi que decoraban la habitación y hacían un pastel, pero las personas de concierge son muy nefastas, no tienen buen trato y la fecha para la cual reserve mi decoración y el pastel no lo cumplieron. En su caso pusieron mil pretextos. El resto del personal es muy amable. Nunca pensé que el hotel no tuviera playa y me faltó investigar. Creo que no volvería a este hotel.”

“Piacevole, tranquillo, pulito. La spiaggia, anche se il mare la riempie di alghe, dovrebbe essere tenuta più costantemente pulita. Colazione buona anche se limitata. Consigliabile per un breve soggiorno.”

“DO NOT BOOK HERE. IT’S CLOSED. - I booked early in the morning for arrival that same night. I immediately sent a message saying that we had a long drive to get there and that we’d arrive about 11:00 PM. - I never got a response, so in the afternoon I tried calling them, but never got an answer. - We arrived a little after 9:00 PM, earlier than anticipated, but the place was completely closed, totally dark, no lights on anywhere. We shouted and knocked…nothing. There were three additional...

“Good staff”

“The apartment was very clean upon arrival, checkin was easy, (keys in a lock box). Lots to see and do everything within walking distance. The beach 5 min walk and a large grocery also 5 min away. If you have mobilty issues this place has 34 steps to walk up to get in. There was no housekeeping and no broom to sweep up all the fallen palapa grass from the roof of the apt which seems to fall daily.”

“El personal muy amable y el lugar muy limpio.”

“Beautiful resort. Very friendly staff. The food was just okay and I didn’t care for the Excellence Club only had 1 location for premium alcohol was served. Also the served the same food daily in the Excellence Club lounge”