Hotel vicino a Terminal dei traghetti Punta Sam - Punta Sam

“Amazing staff. Amazing property. If you want absolute luxury and comfort this is your hotel. From the heated toilets with built in bidets to the amazing stone jacuzzis, from the fantastic hammocks to the pool lounge chairs and umbrellas, absolutely no expense was spared here. If you want an all inclusive with gourmet food and fantastic attentive service, look no further than Hotel Mousai.”

“loved the pro”

“Staff is amazing!”

“La habitación está muy bonita, limpia y moderna, las instalaciones bien, solo la playa tenía sargazo, y olía feo. La comida no es la mejor en relación precio-calidad, no escogimos el todo incluido, y x el precio de los platillos y el sabor, preferimos salir a comer a restaurantes cercanos.”

“We love this resort. Can’t wait for next year!”

“Amazing experience”

“This was our first time to an all inclusive package in Cancun, and as a family with 2 little kids, not having done this before, I was a bit anxious. With that said, today as we are leaving Cancun, we are sad to leave as the kids had a lot of fun, and the stay was incredible. The staff were polite, welcoming, and always attentive to every little detail. The food was delicious and plenty of choices for us. We were upgraded to a room with an ocean view and it was gorgeous. The room was clean, very...

“Excellence is excellent! Will come back again!”

“Esta es la segunda vez que visitamos Garza Blanca Resort & Spa Cancun y nuevamente superó nuestras expectativas. El hotel es hermoso, las habitaciones son amplias y muy limpias, y el servicio es excelente. Disfrutamos mucho la variedad de restaurantes, la calidad de la comida y las espectaculares piscinas. El personal siempre fue amable, atento y dispuesto a ayudar. Nos sentimos muy cómodos durante toda nuestra estancia. Sin duda, volveríamos una tercera vez. ¡Lo recomendamos al 100% para...

“The only restaurant that has good food was the Chinese restaurant and the waiter Gerardo is amazing he is the best, also Francisco the butler he’s really helpful and has great customer service. The pool attendant Marco doesn’t like to help the non-member guests. He is rude and only pay attention to the members so he can receive tips from them, he didn’t let me get any chair and didn’t want to open the umbrella he even gave popsicles to the other guest and even bother to ask the non-member...

“WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy.”

“This is our 3rd time coming to this hotel. We love it because it’s a great experience. Beautiful place with great amenities and the staff goes above and beyond to meet our needs. Always great food as well.”

“This is a beautiful safe property! Very peaceful and the restaurants are delicious. My favorite was the India restaurant, The Bhogali. The staff was always helpful. My butler Misa was AMAZING, very personal calm and willing to help with whatever you needed! The Spa was relaxing and the therapeutic pool, amazing! My massage and body scrub was wonderful. Breakfast lunch dinner desserts were perfect! Great juices and drinks too! It’s right of the ocean that has in island that you can visit! You...

“Struttura bella ma avrebbe bisogno di un restauro”

“I got stuck in the elevator, the beach rinse-off showers weren't working properly, they never mopped the room during my stay, and they broke one of my suitcases; I paid for an ocean view but could barely see the sea, and the room didn't really match the photos.”

“My second stay here and I will absolutely be back. One guy at the front desk was pretty rude our entire stay but I am still going with 5 stars because everything else was absolutely amazing.”