Hotel vicino a Terminal dei traghetti Punta Sam - Punta Sam

“Our favorite property in Cancun. A true 5 star adult’s only resort. The service is exceptional, the food is top notch and the property is beautiful and very well maintained ”

“Las habitaciones, el lobby, las áreas comunes y los restaurantes están impecables,”

“The property was absolutely wonderful. From the moment you arrive you are treated like a celebrity, with fresh cool towels to wipe down with, check in was a breeze, the use of a bracelet for room access and purchases is so nice and worry free. The rooms are spectacular with amazing views, fully stocked mini fridge, and lots of space to move around. The staff was absolutely wonderful, always passing with a smile, a hand over their heart and a "Buenos Dias". The food was mostly amazing (some...

“Everything about Atelier was exceptional. We highly recommend. The service really exceeded expectations. The food was outstanding too. For the morning buffet the servers would walk around with pastries fresh out of the oven. The warm chocolate croissants were to die for! The grounds were beautiful and everything was so well maintained. ”

“Our stay was disappointing. There were ants in the room, which was very unpleasant. Some of the restaurant staff were also unfriendly and not very welcoming. Unfortunately, I was also injured during the trip, which made the experience even worse. Overall, this stay did not meet our expectations.”

“Strongly recommend to find a solution for dinner accommodation for guests. Even if you make reservations for the entire stay right at check in times, they are booked. You are left with long wait every night or late dinners. ”

“Room was clean, very new and modern, view was phenomenal, staff was great. Only thing we didn’t like was the water smells in both shower and sink. ”

“Clean room, good staff, and nice layout ”

“kind staffs, room fixtures, ”

“Everyone was amazing. The bed was fabulous. Lots of pools so not crowded and such a great beach”

“My husband and I truly enjoyed our trip. The property was clean and the environment had a lively yet relaxing feel! ”

“Staff helpful, butler Ana is amazing, every corner of property clean and beautiful. Definitely have to come back ”

“Struttura bella ma avrebbe bisogno di un restauro”

“This resort had everything we were looking for and more! The staff couldn’t be more courteous and helpful. The facilities are extremely clean, well designed and brand new. The rooms are spacious and comfortable. The food was excellent. Pools all amazing, beach superb!”

“We love this place. Beautiful views, clean condos, great service, staff is friendly! Have booked and stayed here for five years and have already booked for next year! ”

“Personale scortese. Pavimento sporco. Lenzuola sporche e dopo averle fatte sostituire le seconde erano anche peggio. Bagno sporco. La doccia non funzionava. Siamo rimasti 1 ora e poi siamo scappati. Nei corridoi il personale urlava e litigava. Il peggiore hotel che abbia visto”