Hotel a Willis

“Outdated rooms, but had a fridge and microwave. ”

“Where to start. Check-in was so easy and the staff were friendly and helpful. The room was so clean and comfortable. There were drawers to unpack, unlike the highly rated Lincoln hotel in Chicago, where all of the suitcases took up floor space! Unfortunately a very severe storm came through and we lost power, in fact no power within 15-20 miles. The staff was exceptional! They would refund that night and any others if you had booked them. They helped those that chose to move down towards Toledo...

“Even if some renovations were in progress during my stay, everything has gone fine. Never heard any noise from the renovations work. Affordable price for the room. Breakfast include.”

“Rooms are very clean and smell fresh. The beds are very comfy. We stayed in room 119- there is an outside light that shines towards the building about 4' away from the window which really lit up the room. Next time, I will avoid that room...lol. There is a very strong and off-putting fragrance when you step into the lobby- making you doubt your choice. thankfully, that doesn't carry into the rooms. free breakfast is pretty standard, coffee is ok. location is excellent for 420 adventures. if...

“I was pleasantly surprised by how clean the room was. I had low expectations as I was just trying to find a room in the area. I'll stay here again.”

“Very poorly maintained. We booked two rooms are they were far apart. One of the rooms was right in front of a wedding. There was water leaking down the front of the door. The bathroom door couldn't shut. The patio we oasis extra for was inside the lobby not ann exterior patio. The hot tub was broken and just an overall bad stay!”

“They had a health issue with the pool,which was addressed by the GM,gm and staff went above and beyond to make sure I'm a repeat customer”

“We had no sink hot water. Were told it could not be fixed till next day. I asked for a differt room, he said(owner) they were full up and we could just use shower water. We were staying 5 days. No one showed up. We did find the lines were swiched with our own search. No one came the next day and we did NOT tell them we fixed it. 3rd day asked for clean towels and was informed I had to bring them to laundry and get even exchange only! I did go get them and then was told the laundry was closed”

“Better than expected”

“Great folks at the front desk. Power outage from storms not their fault. Were responsive when hot water went out in my room. Have stayed there many times, and recommend to anyone staying in the area.”

“Excellent services and amenities”

“Good experience for the money . Worth it with breakfast covered . Thankyou”

“The staff was amazing and the hotel is well cared for by the entire staff. I will stay her again on my next visit to Detroit”

“The staff was excellent. Parking great. Only complaint have not received an invoice from stay and we booked an extra night supposedly at the best price but pretty pricey”

“The room was very nice as was the building. Breakfast was very good including the toppings for "make your own Belgian waffle", French toast sticks, hot cooked oatmeal. Definitely pet friendly but didn't know i was going to be charged at checkout $75 for my dog by the hotel separate from what I paid to Expedia for the room. The dog fee was supposed to be waived since I went thru Expedia to book the one nite only room. Also I book with Expedia for $105, non-refundable then saw the same room with...

“Hotel fatiscente, hanno dato una tinteggiatura qua e là per farlo apparire migliore di come sembra ma è orribile. Pulizia inesistente, capelli di altre persone ovunque e bagni impresentabili. Questo è un posto da incubo, evitate gente! ”

“Power went out right after we checked in. Never came back on while we were there. Left after room got way too hot. Property is little run down, trying to renovate but place is 5 out of 10 stars at best.”

“The place was closed due to power outage. No communication about this. No phone call no email. Upon arrival the place looked abandoned. Siding falling off the building. Windows and doors dirty. Outside play area looked unusable. Grass has not been cut or trimmed. Weeds growing throughout the parking lot. My four year old granddaughter said the place looks scary.”

“yes ”