Hotel vicino a Centro Eventi Niederman Family Farm - Hamilton

“The front desk staff could definitely benefit from additional customer service training. While some interactions were fine, one particular staff member—an older woman working the front desk—was consistently unpleasant and took away from the overall experience. On a positive note, the food options were a highlight. The availability of a buffet was convenient and appreciated, and the manager seemed to make an effort to maintain consistency in that area. Unfortunately, the service at the front...

“Breakfast was great, place was clean. ”

“It was quiet ”

“Stanza perfetta. Posizione dell’hotel molto interessante avendo molti ristoranti attorno, cinema e centro commerciale tutto a in pochi minuti a piedi. ”

“Everything was clean and comfortable. ”

“We had hair behind the door in the bathroom. Then when we pulled back the blankets of our bed there was a wad of hair, hole in the sheet and something dried on the flat sheet. When my husband took a shower his towel had a large worn hole in it. At check in i was informed that the $60 deposit per room was cash only”

“Worn out linen very old , dirty blanket ,old uncomfortable matress ,chair riped off leather , no staff electronic check in over screen .Never stay again ”

“This place is great!!! We have stayed twice over the past few months!! The only thing I would suggest is for the pillows to be bigger. Love the feel of the pillows they have!!!”

“The property was very nice and clean. ”

“Great stay and area”

“The heat didn’t start getting warm until the next morning we checked in at 8pm and then when time to check out the 3rd shift worker left before the 1st worker got in. So I had to double back to get my deposit. We waited for about 30 mins with no employee on site. I live out of town had a appoint appointment so for me to have to double back was very inconvenient. ”

“Great stay, breakfast good, clean rooms recommend. ”

“Did not have breakfast”

“Loved the hotel, however our last day there for breakfast wasn’t the best. One of the staff members were overbearing. Was constantly in our way when making our waffles. Treated the adults like we were children. Very unacceptable in so many ways. We were monitored when making our waffles. I even was told I couldn’t add chocolate chips to my waffle mix. She tried telling us how long we should keep our waffles in the maker etc. my overall experience with this situation would prevent me from staying...

“Everyone was super nice and we loved our room and had a great experience. Breakfast had great options but did have an off taste . But we had a great time experience ”

“The room was clean and comfortable, with a very nice shower. ”

“My 1st time Staying at an Avid Hotel. Check-in was quick & the lady was very kind! Our room was 114 so right by the lobby, it was clean and quiet. We did have to ask for a roll of toilet paper because the 2 rolls on the hanger each maybe had 10 squares each. Not a big deal, though. My two dislikes? First to preface, the lady at check in said “the room has everything you need and nothing that you don’t.” Well the fridge in the room was very small & the only microwave was a small one in the lobby....

“Everything was great.”