Hotel vicino a Cincinnati Premium Outlets - Lebanon

“My wife and I arrived at 2:40 pm, knowing that after travelling all day that maybe we could check in before the standard check in time of 3:00pm. The front desk clerk immediately looked at our reservation and said our room wasn't ready. When asked when it might be ready, and she stated that the check in time is 3:00pm. We waited in the lobby. Two other couples came in right after us and their room was ready and were allowed to check in. At 3:05p I again asked if our room was ready, and we were...

“Clean, good air, friendly staff, comfortable beds. ”

“Room was clean and comfortable. Breakfast (free) was OK.”

“Roaches, bedbegs, extremely run down”

“Worn out linen very old , dirty blanket ,old uncomfortable matress ,chair riped off leather , no staff electronic check in over screen .Never stay again ”

“The heat didn’t start getting warm until the next morning we checked in at 8pm and then when time to check out the 3rd shift worker left before the 1st worker got in. So I had to double back to get my deposit. We waited for about 30 mins with no employee on site. I live out of town had a appoint appointment so for me to have to double back was very inconvenient. ”

“The condition of the property was unacceptable, and we chose not to stay as a result. Despite this, our request for a refund was denied at the time, although we were told a refund for the second night might be considered. Unfortunately, we have not received any follow-up communication. Additionally, the property did not match the images ներկայաց when the reservation was made, which was very disappointing. Given the circumstances, we are extremely dissatisfied with our experience and respectfully...

“Noisy at night, basic rooms”

“Yes perfect ”

“The grounds were covered in trash and the room was dirty the carpet looked like it hadn’t been swept the walls in the hallways had holes everywhere the people were nice that worked at the counter considering I mistakenly booked the wrong dates and they allowed me to cancel and rebook on the spot but to be honest I would not stay there again”

“We had to stop for a night on our way from Pittsburgh, PA to Lexington, KY and opted for Comfort Inn for the price and for the swimming pool... A good choice! Clean and COMFORTable!! We will be back if we need again!”

“ Motel was very run down, door was open when we arrived and the heater did not work. It was 20 degrees outside and the room was very cold. When we asked for help, the staff implied that we broke the heater by simply trying to turn it on. Said to give it some time because I pushed too many buttons (on, high, heat were pushed). When we asked to be transferred to another room, staff indicated the room we were in was the best one they had. We were moved to an adjacent identical room. The doors...

“staff was so polite and suite room was comfortable”

“Everything was good. Breakfast was meh.”

“Bed bugs, dirty place, please avoid ”

“Bugs and cockroaches everywhere”

“Sono arrivato di passaggio e devo dire che è stata una piacevole scoperta, un ottimo ristorante messicano di fianco. Albergo pulito, personale molto cordiale.”