Riad a Playa del Carmen

“Great Hotel, one of my favorites! I’ll be back !”

“Wonderful experience, heavely place, luxurious suite with private pools, good restaurants”

“Good stay for a few days at this hotel in Playa del Carmen in early June to decompress after diving both on Cozumel and the cenotes south of Playa. Nice location in the middle of a lot of activity — shops, restaurants, bars, etc. But the room was quiet and not noisy at all. The hotel is a few blocks off the ocean but beach activites this time of year are undermined by seaweed infestation. (The seaweed problem is especially bad south of the Cancun hotel strip to Tulum sometimes beginning as early...

“This is the first all inclusive resort in Cancun area that I have felt pretty strongly that I wanted to return! We stayed in a beachfront Casita suite and it was fantastic. Gorgeous grounds. Amazing spa! And probably the two biggest game-changers are that this resort obviously hires very thoughtfully, and they hire incredible, high-quality staff. All service was superb. And the food was up a notch - thoughtful, more complex flavors and lots of authentic food. The only negative that I can...

“Resort di lusso inserito nello splendido complesso di Mayakoba. Struttura molto bella, e servizio particolarmente attento. Adatto a famiglie con bambini. Buona scelta di ristorazione anche se un po' costosa. Purtroppo in Agosto si trovano alghe in mare, anche se la spiaggia è tenuta sempre pulita, ma le splendide piscine compensano.”

“Niente di particolare a parte L area zoo e delle Cabañas”

“June 2026 very recent START WITH BROKEN TOILET SET, I SLIPPED OFF THEN REMOTES FOR AC NEEDED HELP THEN SHOWER, FLOODED THE ENTIRE ROOM , WORST NO WARM TO HOT WATER THEY AGREEED. AND WAS SUPPOSE TO FIX HOT WATER TANK ADVISED TO USE ANOTHER ROOM ALSO NO HOT WATER,' PAST UPSET MY ROOM THEY DID NOTHING AND AGAIN COLD SHOWER NOT EVEN WARM , FORGET HOT. THEY DID NOTHING AND DID NOT UNDERSTAND ME. EXCEPT YES YES ROOM WAS NICE AND CLEAN , SERVICE WAS HORIBLE FOR A 9.4 EXCEPTIONAL RATING , MORE LIKE...

“Nice new property great staff especially Lluvia front desk , beautiful accommodations, steps from all the action. Will definitely return”

“Struttura bellissima, personale gentilissimo e professionale, posizione strategica, appartamenti grandi e molto ben curati. peccato per le alghe sulla spiaggia che però sono un problema di tutta la costa. Per trovare il mare pulito è necessario spostarsi sulle isole di fronte.”