Hotel con servizi business a Playa del Carmen

“We request king size they want to give to us two bed we told them that we want what we requested and they give us attitude and they not give any information where is all areas to go like swimming pools also when we get to the room there wasn’t towels and patio door lock not working I try to call front desk not answer phone have buttons where said front desk box boy none of them work I have to call operator to communicate to them but they don’t explain”

“Rooms were a great size, and the roll-a-way bed was very comfortable. The food was great, and I suggest booking your dinner plans on day 1 as time slots fill up quickly.”

“Personale accogliente, menzione speciale per la receptionist Fatima. Servizio shuttle da aeroporto nei tempi corretti. Colazione buona. Pulizia ok. Wi-Fi molto buono. Buon punto di appoggio per voli con orari scomodi oppure per visitare l’area senza spendere un patrimonio nei resort o trovarsi in situazioni disagevoli con i b&b. Consigliato”

“Non posso che complimentarmi per la qualità di tutto a cominciare dal lobby e finire al intrattenimento con il simpatico Jonny. E stata un esperienza unica e meravigliosa in tutto e per tutti. L’unica pecca appena arrivata ho chiesto alla reception di darmi una camera a primo piano vista la situazione di mia mamma invalida che non può fare scale e l’unica risposta era la mettiamo in lista d’attesa nonostante io abbia già scritto a inizio agosto questa mia richiesta. Detto ciò dopo 3 giorni che...

“Buen hotel”

“Todo el primer nivel, si que vale la pena!”

“Yo tuve una pésima experiencia ya que por compras en EXPEDIA la estadía un error el Cual no me resolvieron la reservación estaba 4 personas y solo la Confirmaron para dos y no quisieron hacerse responsables y me tocó pagar por Los niños n el hotel adicional a eso perdimos Todo el Día y me tuvieron en recepción 3 Horas por nada fue fatal l experiencia en general”

“My family of 5 (2 adults and 3 children) had the best time ever. The staff was amazing. The resort was so clean and well kept. The room was large and clean. On top of everything, the staff did everything to accommodate us. Our flight arrived early so they let us do an early check in. Then our flight departed later in the day so they accommodated that as well. I mentioned it was my daughter’s 4th birthday and they went above and beyond and surprised my daughter with the most beautiful...