Hotel all inclusive a Playa del Carmen

“From the moment I arrived, it was clear that cleanliness and hospitality were top priorities. The property was spotless, and every staff member I encountered was polite and welcoming.”

“Tutto perfetto, servizi, struttura, personale, ristoranti pulizia … veramente grande attenzione per la clientela. Unica pecca, mare con i sassi … ma per il resto ho trascorso 10 giorni di benessere totale ”

“L’hotel non e’ predisposto per Playa del Carmen, perche’ essendo una zona molto molto ventosa, non sono state create delle zone con paravento , risultando cosi’ impraticabile sia nell’area delle piscine , sia anche nei bar e nei ristoranti all’aperto. L’aria condizionata nei locali interni e’ insopportabile per un europeo. Colazione buona, sebbene frutta e verdura siano industriali. Il ristorante otaliano e’ un “American Italian” . Si sente molto la mancanza di un buffet al lunh time . Non e’...

“We had a nice time, but we wish the sea weed problem was disclosed before we booked. The water is so discolored you cannot snorkel or see the sea life:(”

“Beautiful property and the pools are very nice. My issue with this property is the hard core sales pitch at check in. We have stayed at five other Secrets resorts and never received this much badgering. Also, we didn’t get access to our room until 45 minutes after check in time. We were not told about the app to use for dinner reservations or about any shows that were happening during our stay. When we were finally showed to our rooms nothing was explained to us about the property. We...

“Tutto bene. Comodissima al centro e ai locali serali. Personale molto gentile e disponibile. ”

“Every thing are excellent, we’re super satisfied! We recommend 100%this property!!”