Hotel all inclusive a Playa del Carmen

“Second trip here, in the 9 since it still looks new. Great, friendly and helpful staff, great food, great suite. Very satisfied.”

“While the staff at Secrets Moxché were consistently friendly, attentive, and helpful, the overall experience did not meet my expectations for the price. One of the biggest frustrations was being invited to a “90-minute” presentation for a spa voucher that turned into a lengthy, high-pressure Hyatt membership sales pitch lasting more than two hours. The room also had some issues, including stained pillows and a persistent damp feeling caused by humidity. During our stay, the beach was heavily...

“L’hotel non e’ predisposto per Playa del Carmen, perche’ essendo una zona molto molto ventosa, non sono state create delle zone con paravento , risultando cosi’ impraticabile sia nell’area delle piscine , sia anche nei bar e nei ristoranti all’aperto. L’aria condizionata nei locali interni e’ insopportabile per un europeo. Colazione buona, sebbene frutta e verdura siano industriali. Il ristorante otaliano e’ un “American Italian” . Si sente molto la mancanza di un buffet al lunh time . Non e’...

“Best place to stay !”

“No me gustó que la habitación no se sentía el aire. Hay variedad e las comidas. No tuve oportunidad de comer en los restaurantes que eran por reservación. El primer día de llegada ya estaban lleno.”

“Tutto bene. Comodissima al centro e ai locali serali. Personale molto gentile e disponibile. ”

“Tutto perfetto, servizi, struttura, personale, ristoranti pulizia … veramente grande attenzione per la clientela. Unica pecca, mare con i sassi … ma per il resto ho trascorso 10 giorni di benessere totale ”

“Most luxurious experience I’ve ever had. Service in all areas was exceptional, the resort was so clean, beautiful and inviting. Turn down service was great and our concierge Carlos Aquino checked in us daily & made sure everything was going smoothly. I was ecstatic that the room was upgraded & we got an outdoor tub. The room was HUGE & so comfortable. Drinks & food everywhere! Our bartender Victor in the reserve lobby was amazing. The little bites they had in the lobbies were so good! My fave...