Hotel a Wilberforce

“Staff nice”

“Check-in was stressful, they did not have the confirmation # and I had to call Expedia for more information. We had already paid online. April? the desy clerk was kind to help me through this. Was a pain though. Breakfast is same old, same old. Coffee cold, hot water Luke warm, bland offerings.”

“No problems I like location .Staff was very friendly”

“Let me start with the constructive criticism with the goal of helping ... It was hard not having hot water for a shower and not being offered some kind of voucher (for example, a complimentary night in the future) to account for the lack of hot water during our 4 day stay. The oatmeal needs to be cooked better also. And the coffee wasn't hot on a regular basis. Otherwise, I would rate the hotel very highly and would say I thoroughly enjoyed everything else about it - the cleanliness, the...

“Ok place”

“The hotel is under major construction and they were at one point laying concrete on our floor and tearing up carpets. There was no acknowledgment of this to us and it felt shady. ”

“It’s a great lodge like hotel. The pool was very nice and the breakfast was quite adequate!”

“Cute and charming hotel. Excellent restaurant.”

“Not too good of a place to stay, maybe there are better rooms prioritized but our room had cockroaches and smelled of smoke.”

“Initially, likely because we had Expedia points to use for a free room, they put us in an handicap room which was unnecessary for our needs & right next to the noisy pool. But after a short discussion & kind request with helpful staff we were relocated to a suite that was newly renovated & quite lovely. We thoroughly enjoyed our stay & would recommend this hotel without question.”

“Upholstered furniture was filthy. Tub dirty. No tissues and body wash bottle was empty. Breakfast was poor. Tables in breakfast area dirty”

“Good”

“Hotel was great. Ate dinner at the hotel bar/restaurant and it was very good and reasonably priced. Very quiet area and plenty of parking.”

“I booked this room for my wife and kids when they were traveling. They said the room smelled like weed, but they didn’t want to change rooms because they didn’t want to deal with the rudeness of the front desk again.”

“Property needs major updates and a thorough cleaning. Good location, but the room left a lot to be desired. Did not want to use the mini fridge or microwave due to condition. There are nicer places for the same price in neighboring towns.”

“+”

“Overall, the property seemed clean and maintenance was pretty good. However, the bathroom was not well maintained, and the shower curtain had a lot of stains as did the window curtains. The toilet was of a size for an elementary school and the "couch" or sofa was also low to the ground and not very comfortable. The bed was so high I could barely get into it. Also, the bed base was metal so if you bumped it with your foot it made a very loud noise, and it was noisy with movement in the bed. ...