Hotel a Bermuda

“Booked and paid for a double room 5 weeks in advance. At check-in, after waiting for staff to check multiple rooms it was discovered there were no double rooms available. I was then told I would be given a single with a roll away cot….but after more waiting, we found out there were no cots available. The desk person finally called the manager, who said the best they could do for me was 50% off of a second room. What a deal! 50% off of a room I should not have to pay for in the first place....

“To try to keep the children of the quest quiet, outside and inside the hotel. Especially after 9pm.”

“Returning customer. Christine is awesome. She makes you feel welcomed.”

“Clean and had very helpful staff”

“These are the best owner i know come show some love to These nice people”

“Smelled like cigarettes and marijuana throughout the hallways stairwells. Mold and mildew in bathroom with rust showing. Bathroom door looked like it was spray painted. Kitchen stove top didn’t work. Laundry was out of order. People smoking in front of all doorways Would not recommend staying here.”

“No”

“Check in was slow, there were lots of people hanging around outside smoking weed, the room door didn’t close completely so you had to lock it just to keep it closed and the bathroom had used towels and wash clothes hanging in the bathroom.”

“Breakfast ok”

“I travel alot and this hotel was such a welcome experience. I was greet so enthusiastic when I entered and I felt that the front desk really cared about my stay. The hotel lobby smelled wonderfully and was very clean. The room was comfortable and clean. The restaurant was wonderful. There is a diverse menu that actually had dishes with real vegetables, not juat burgers and pizza. The breakfast was also top notch. The sercers were personable and attentive. This is a hidden gem whether you have a...

“Receptionist was extremely efficient at check-in. Breakfast was great.”

“El desayuno estaba Pobre la verdad!!”

“Rooms remarkably clean and comfortable beds. I was definitely impressed and will make this my regular place for my future trips to Chester.”

“There were paper towels stuffed in the area about the air conditioner and also paper towels stuffed in a hole above the mirror. The worst part was that there was no hot water in the shower.”

“Clean room nice staff ”

“We stopped on our way to CT.. The room was clean, the bed and pillows were comfy and the breakfast was decent. The only problem was the rub when we showered. There was no mat or gripping in the tub and no bar inside the shower. Otherwise, a decent stay. Easy off and on to highway.”

“Nice place to stay, nothing overboard, but it serves the purpose nicely.”

“Everyone was kind and respectful from the gentleman that checked me in to the maintenance man I ran into on the elevator. Housekeeping. Everyone made me feel welcomed. Room nice nd clean and spacious”

“I had to.transfer to another room also room q08 thst we moved to was not cleaned well we found an old rolled up pad under the bed my foot hit against it the floor was not really vacuumed hair was also found. I love the area though. I.enjoy other Candlewood properties near my.home. I made the reservation and I added my husband Edward Gray as a guest. However upon my arrival my name was no where on reservation I did call the hotel as well as clarity of my reservation. The staff at this hotel was...