El Cozumeleño Beach Resort - All Inclusive ha una piscina?

Sì, la struttura dispone di una piscina coperta, 5 piscine all'aperto e una piscina per bambini. Orario di accesso: 07:00–21:00.

Gli animali sono accettati presso El Cozumeleño Beach Resort - All Inclusive?

No, questa struttura non accetta animali domestici.

Quanto costa il parcheggio presso El Cozumeleño Beach Resort - All Inclusive?

Il servizio di parcheggio non assistito è gratuito.

A che ora si deve eseguire il check-in presso El Cozumeleño Beach Resort - All Inclusive?

Orario del check-in: 15:00-24:00. È possibile effettuare il check-in anticipato con un supplemento di 40 USD (soggetto a disponibilità).

A che ora si deve eseguire il check-out presso El Cozumeleño Beach Resort - All Inclusive?

Orario del check-out: 11:00. Il check-out posticipato è soggetto a disponibilità dietro pagamento di un supplemento (60 USD).

El Cozumeleño Beach Resort - All Inclusive offre opzioni all inclusive?

Sì, la struttura offre un piano tariffario all inclusive. Cibo e bevande sono inclusi, inoltre potrai praticare attività come snorkeling, kayak, minigolf e altro ancora.

Dove si trova El Cozumeleño Beach Resort - All Inclusive?

Sulla spiaggia di Cozumel, questo resort in un parco nazionale si trova a 15 km da Chiesa di San Miguel, Spiaggia di Stingray e Parco Nazionale Chankanaab. Spiaggia di Corona si trova a soli 15,8 km di distanza.

El Cozumeleño Beach Resort - All Inclusive - Nuove Recensioni, Prezzi e Offerte per il 2026

8/10 Buono

Linda

Viaggio con la famiglia

10 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Although the check-in process was slow, Federico was very helpful. We were most impressed with the cleanliness of the rooms and the whole property from morning to night, someone was washing and cleaning. The views were wonderful. The beach experience was our favorite! The beach waiters, especially Paulino and Oscar, was unmatched and we are extensive travelers. We will definitely go back!

Soggiorno di 7 notti a gennaio 2026

8/10 Buono

Jennifer

Viaggio con la famiglia

10 gen 2026

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

Oscar and Paulino took the best care of us on the beach. They were always there when we needed something to drink or eat. The only con was we had some issues with our room. Won't list them but it was not the room I booked and paid for. They offered us an upgrade and once moved into the new room, it was the room I originally booked and paid for.

Soggiorno di 7 notti a gennaio 2026

10/10 Eccellente

Mary

Viaggio di coppia

10 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Staff is amazing

Soggiorno di 5 notti a dicembre 2025

8/10 Buono

Gabriella Maria

9 gen 2026

Mi è piaciuto: Pulizia

Room was cleaned daily.the staff were wonderful.only thing was the day we checked in we had to wait extra hour for our rooms to be ready as we had book 2,5 months ahead and there was 10 of us.my son in law had to put his foot down.they could have done a little more for Christmas as we had 2 little ones with us.no Santa.decorate the place was lovely.but felt it could have dive more as there was a lot of kids at this resort.and also to charge for a fridge in room and not have enough water in rooms that’s bad.we couldn’t even get milk for the little ones.but over all it was nice.

Soggiorno di 6 notti a dicembre 2025

6/10 Soddisfacente

Yuriy, Everett

Viaggio con la famiglia

9 gen 2026

Mi è piaciuto: Servizi

Due for upgrade resort, clean rooms, awesome beach, very popular snorkeling spot with gear available on the site, great mini golf, nice tennis court, resort only 10 minutes away from Cozumel airport. Only two restaurants available, menu ok, for all inclusive no see food or very minimal (stayed during Christmas and New Year Eve, we had little bit of shrimps), very good nachos, coffee not good , room was supplied with only two bottles of water every day, for more have to pay extra, one of our favorite part there was no loud parties with music. Be prepared to pay extra for resort fee. We came in 2-3hours early tried to check in early, and first response was that we don’t have reservation, and later they found it, got checked in an 1hour late, late check out was available for extra cost. Overall experience was good, more like country style vacation with laid back friendly staff, Special thanks to maid services, room was done nicely and quick, so would I recommend this place to a friend? Yes and I would like to visit again in the near future

Soggiorno di 14 notti a dicembre 2025

6/10 Soddisfacente

Mark

Viaggio di coppia

8 gen 2026

Mi è piaciuto: Pulizia

Non mi è piaciuto: Servizi

Food.... Buffet trays sat empty for hours, no labels on most items so you have to lift each lid to see what's there. Guy cooking on the grill was nice, but when that's by far the best thing at the buffet, it's a 20 min line most times. A la carte restaurant was nothing special, seemed like they were trying too hard to be fancy, and nothing was done all that well. Had to go down to the lobby in person at 8am and stand in a long line to have a chance to eat at the a la carte, no thanks. All lounge chairs on the beach gone by 9am daily.

Soggiorno di 6 notti a dicembre 2025

8/10 Buono

Gaurav

Viaggio di coppia

8 gen 2026

Mi è piaciuto: Pulizia e servizi

Big and Clean room despite building we stayed appeared old. Staff was great.

Soggiorno di 4 notti a dicembre 2025

6/10 Soddisfacente

Sandra

Viaggio di coppia

6 gen 2026

Mi è piaciuto: Pulizia

Staff were very helpful and pleasant. Food was not good at all. (At the buffet) Which is why I am giving the resort only 3 stars. Rooms are clean but two lamps near the beds had bulbs just hanging. The air conditioner smelt mouldy and very noisy. Just a small sandy beach however very nice. It’s too bad that this resort does not spend some money to have better food which would make this resort so much better

Soggiorno di 3 notti a gennaio 2026

2/10 Terribile

Francisco Anguiano

Viaggio con la famiglia

6 gen 2026

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

En mal estado Todo, la regadera en el piso, no hay agua caliente pésimo el cuarto

Soggiorno di 2 notti a gennaio 2026

6/10 Soddisfacente

Scott, Williamsville

Viaggio di gruppo, Viaggio di coppia

4 gen 2026

Non mi è piaciuto: Servizi

Good Stuff: Room was clean and refreshed daily. We like the north hotel zone so the location was great. Drinks were not fancy but good and not watered down. Service was pretty good around the pool and in the restaurants. There was plenty of seating around the pools. Beach access was easy. Most of staff was friendly. Tips were not expected for every little thing and that was very nice. Not so good stuff: We didn’t have hot water for 5 days of our 7 night stay. We asked about it 4 times and someone came up once but did not fix it. Mattress and pillows were very hard and it’s probably time for new ones as the mattress was obviously sunken in the middle. Website said guaranteed restaurant reservations with premium SkyView room. That did not apply and it was hard to get a reservation-some people were waiting in line to put their names in as early as 6:30 am! So, we only got to eat in the nicer restaurant once. Food was inconsistent but we didn’t have any trouble staying full. There was apparently room service available but there were no instructions about how to order it and no in-room phones to use for things like that. There was an option to order off of a secret menu-fries, pizza,nachos- and we would not have known this had we not spoken to people who knew about it. Pools were too cold to swim in. Ocean temp was 81 and very tolerable so I’m guessing the water temp in pools to be 75ish. Birds ate from plates waiting to be cleaned and they left droppings in restaurants.

Soggiorno di 7 notti a dicembre 2025

6/10 Soddisfacente

Blanca

Viaggio con la famiglia

4 gen 2026

The buffet was very limited. No food variety on the 7 days we were there. A lot of bad food manipulation hopefully we didn’t get sick. Drinks was very bad very low quality. The Italian restaurant was extremely bad. And the pools are beautiful but very cold we couldn’t use it :(. The hotel has a lot potential for improvement.

Soggiorno di 6 notti a dicembre 2025

8/10 Buono

Antonio

Viaggio di coppia

2 gen 2026

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Soggiorno di 6 notti a dicembre 2025

2/10 Terribile

Jack Levi

Viaggio con famiglia e bambini piccoli

31 dic 2025

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

From the time we checked in to the time we checked out, nothing other than the location on the beach was a good experience.

Soggiorno di 8 notti a dicembre 2025

10/10 Eccellente

Ricardo

Viaggio di coppia

30 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

Would stay at this resort again! Since we first arrived we were greeted with good customer service and a drink. Room as described and housekeeping would leave the room cleaned and spotless. The waiters would make sure we were attended. We especially appreciated a waiter named Hugo. He would make sure we were well attended with food or a drink. He made our stay more enjoyable. The pools were cleaned and the beach was beautiful with nice clear water. Would recommend this resort for a nice getaway.

Soggiorno di 6 notti a dicembre 2025

2/10 Terribile

Juliana

Viaggio con la famiglia

28 dic 2025

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

I spent Christmas 2025 at Cozumel Cozumeleño , and it was the worst resort experience I’ve ever had. The marketing is pure deception—what’s advertised online does not match reality. The property is crumbling: all hot-tubs were broken, malfunctioning shower doors, loose sink handles, and even a safety deposit box that barely worked. Stairs are crumbling with exposed wire making it unsafe The food was bland, repetitive, and poorly communicated. You only get certain items if you know the “secret menu” and ask for them specifically—ice cream, for example, is hidden unless you know to request it. Dining felt like a guessing game, and we barely ate because the food wasn’t worth it. Entertainment? Nonexistent. No music, no activities, not even on Christmas Eve. Guests dressed beautifully for the holiday sat around bored. The pool table was uneven, sticks had no tips, the ping-pong table was broken, and the gym was laughable—a tiny closet with one outdated machine. The front desk and activities desk gave conflicting information, leaving guests frustrated. This resort is a masterclass in marketing deception, delivering a subpar experience that feels like a scam. If you value your money and your holiday, stay far away from Cozumel Cozumeleño

Soggiorno di 7 notti a dicembre 2025

10/10 Eccellente

Suzette M

Viaggio con la famiglia

28 dic 2025

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

Clean and comfortable. We did not upgrade this year to 9th floor and stayed on the 8th floor. Loved it! Had an issue with our AC but they fixed it the 1st day.

Soggiorno di 10 notti a dicembre 2025

2/10 Terribile

Jayda

27 dic 2025

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

The hotel staff cater to the Mexican nationals and the hotel rooms are mildewy and dirty

Soggiorno di 10 notti a dicembre 2025

6/10 Soddisfacente

Amy

Viaggio con la famiglia

27 dic 2025

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura

Check in was not good. Swim up bar was not open. Room service was non-existent. Dining options limited. Entertainment was less than advertised. No in-room refrigerator or phone. But other than that it was good.

Soggiorno di 4 notti a dicembre 2025

8/10 Buono

Henrik

26 dic 2025

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

We booked El Cozumeleno because it was advertised as great snorkeling right off of the beach and it fully lived up to that so we’re happy. The place is a bit run down but great snorkeling and an awesome balcony view makes up for a lot. Also a nice beach with drink and food service. The staff is great and especially the servers/waiters highlighted in particular by Carlos and Aldo, both of whom made us feel so welcomed. It would be nice with more restaurant choices, and since we had poor experiences at the supposedly nicer one twice, we simply dined at the buffet restaurant by the beach with great views instead. They really need to work on upgrading the quality of food in the inside restaurant. Considering that this was one of the lower priced hotels on the island, it is definitely worth it, especially for families where luxury is not needed. However, due to lack of restaurant choices stays of more than 5 nights is probably not recommended.

Soggiorno di 9 notti a dicembre 2025

8/10 Buono

Julie

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli

26 dic 2025

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

What stood out for us was the staff! We enjoyed our week getting to laugh with Paulino, Oscar, Hugo. Order the bartender special :) Make reservations for dinner & enjoy the delicious lasagna! We did encounter a plumbing issue during our stay, but it was handled quickly & efficiently.

Soggiorno di 5 notti a dicembre 2025

6/10 Soddisfacente

Tatum

25 dic 2025

Mi è piaciuto: Pulizia

We absolutely love staying at the El Cozumeleño but this time it was different. The housekeeping service was the bare minimum. We had the sign on our outside of our doorknob

Soggiorno di 7 notti a dicembre 2025

2/10 Terribile

Anuleka

Viaggio con la famiglia

24 dic 2025

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura

They didn't offer any shuttles . Our room was very old room with a loud ac that didn't work. It was over 76 f in our room every day. No Internet. No phone. They didn't give us a different room and manager Julio offered 2 night gift voucher for off season but we declined . They checked ac issues and confirmed the they were going to put room into maintenance mode. We had room experience It was hot and 2 sleepless nights . Room also had drainage issues, no working Internet on the property no plugs in room for charging personal equipment. Nothing was good about the room except ocean view. The rooms we got were over 50 years old .

Soggiorno di 2 notti a dicembre 2025

2/10 Terribile

Ranam, West Bloomfield

Viaggio con la famiglia

23 dic 2025

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura

The receptionist was so rude. The hotel room was run down

Soggiorno di 1 notte a dicembre 2025

2/10 Terribile

Prasanth

21 dic 2025

Soggiorno di 1 notte a dicembre 2025

8/10 Buono

Samuel

19 dic 2025

Staff members were kind and helpful. Room was slightly musky smelling. Large room with no refrigerator seems odd but ok. But overall was good and pleasant place to stay.

Soggiorno di 4 notti a dicembre 2025

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