Laguna Colombia: Tour e Visite Guidate

The staff was absolutely amazing! But that’s pretty much where it stopped. The restaurants were not always open, including the buffet that was closed the first day we got there. The property is run down, everything is spread out all over the resort so if you don’t like 1 restaurant you have to walk to the other side of the resort to go to the buffet. The food is NOT good, my husband and I literally spit out our food at the Oceana one night and got up and left. There are very few options for picky eaters, if you don’t like your food mixed up with other food then this is not the place for you unless you plan on eating nothing but plain grilled chicken the whole time which you have to special order. Then my husband got severe diarrhea and we both came home with Covid

Beautifull beach unfortunately there are not much food options as few restaurants only opens once a wee example pizza place and taco place was closed the entire time i was there also when trying to use the kayak one day could not do it because it was the attendant day off an there where not a substitute restaurant in front of main pool ran out of ingredients for a few dishes wich is rare because the menu was small also paid for an upgrade to preferred with swim up and was given a swim up but no access to preferred area The recepcionist charged for the upgrade but never mentioned the amenities included

Great place great staff. Only complaint I have was that the restaurants were super slow while we were there. I don’t know if it’s a common thing or if they were short handed while we were there.