Thanks a lot!

Thank you our friend!!!

Hello our friend and Expedia as well.We don't understand how we can replay to that review. The guest have said he/she didn't stay with us. So why are you even uploading this type of review, seems kind of strange. Anyhow, if you have been with us , you probably have noticed that we have 2 times a day cleaning of the whole hostel. We are really sorry to see you try to harm our establishment that we are working very hard to maintaine as one of the top places in PDC , actually in few days time we will open our 2nd Maui Hostel , in Tulum, so we don't understand how a place that you feel afried to stay there , is going to open another one? Expedia staff, please be next to your partners in this type of reviews. It's absolot non sense and only can harm us, and your honesty as it seems to suspicious to be real. Have a great life our friend and hope to see you again in one of our Maui Hostels!

Hola nuestros amigos gracias por su commentario ! We would like to say thank your for chosing to stay with us and thank your for your helping comment. we are happy you enjoyd your stay with us and sorry for the imconvince that you had. our cleaning staff is working very hard every day twice a day in every room and we appriciet their service. nevertheless we would improve from your comment. We are doing a monthelly fumigicion for all types of bugs and especelly for bed bugs as its a common bug that thire source is very dirty places and passing from one place to another through bags, suitecases etc... we cannot do more then we done, so when we have a notice that we have bed bugs we have a spiciel protocol for it as we encounter some before and we learn how to treat the immediatly once they discover. yes you are right one bathroom for 17 people its not enough , but thats why you have 2 more in the upper level located one staircase up, in your room and once we are making the chack inn we art noticing you guys about them [ we are sorry you missed them ! We hope to see you again in one of our Maui hostels.

GRACIAS!!!

GRACIAS!!!!

thank you!!!!

Hello Britta!!!! Thank you for your worm comment! the night you have stayed there was a big problem with water all around playa del carmen because they where putting a new pipe in the city :( we have told to all the clients and the water comes and goes . didnt have any option to fix it from our end ! hope to see you again in one of our Maui hostels!!!