Hotel vicino a Spiaggia Virgen - Playa del Carmen

“Rooms were nice not great”

“Everything was excellent ”

“Absolutely wonderful place! Beautiful, relaxing, and everything smells so good! My only complaint is the pool is unheated! My 2.5 year old had purple lips within 10 minutes of playing in it in 80° weather. The pool largely remains empty, as it’s just too uncomfortable.”

“The rooms were amazing. I was shocked at how large the suites were. The restaurants are also excellent.”

“Service, food and property were stellar. ”

“We had a wonderful short stay at the Belmond Maroma to celebrate our engagement. The staff and their service were top notch. In particular, Emanuel took great care of us. The spa was wonderful for both treatments and some time in the hot/cold plunges, steam and sauna. The restaurants were picturesque right on the beach - we particularly liked breakfast with the fresh juices of the day and daily changed pastries. The gym setup is excellent and the daily complimentary activities rounded out our...

“The Kanai is amazingly relaxing. Rooms and facilities are spotless, the staff are exceptionally welcoming and attentive, the food is excellent, and the overall ambience is amazing. ”

“Very nice hotel with a cable park”

“Proprietà molto integrata nel territorio, nel resort tutte piccole casette, molto pulite, comprese anche le parti comuni. Personale molto gentile. Bello avere a disposizione sempre qualcosa di aperto per mangiare a qualsiasi ora uno arrivi. Buono il cibo nei ristoranti a tema, a parte il ristorante italiano, ma essendo italiani siamo esigenti 😅. Molto seria anche la sicurezza. Belle le due piscine vicino alla spiaggia ben attrezzata. L'unico problema, dicono stagionale, ma la stagione si...

“Tutto perfetto, servizi, struttura, personale, ristoranti pulizia … veramente grande attenzione per la clientela. Unica pecca, mare con i sassi … ma per il resto ho trascorso 10 giorni di benessere totale ”

“The whole experiece was amazing. From the hotel, the staff, the views and the food! ”

“Per essere un 5 stelle è vergognoso,all arrivo ti fanno aspettare per il chek in in una lobbi senza aria condizionata per ore,la stanza cortesia non esiste devi andare nel bagno senza appoggi, mosche sul cibo ,nel ristorante sul mare se ti allontanavi dal piatto gli uccelli ti mangiavano tutto,ho visto una cameriera sputare per terra a colazione bucchieri lavati a mano o solo sciacquati,personale che asciuga il sudore con le mani.Pessimo! bella solo l 'estetica del posto,tanto verde il mare...

“Wow! Really blown away by our experience at the Jungala. The room was spacious, clean and very well designed. The kitchen had everything we needed to make breakfast, lunch and the occasional dinner. All the staff were so courteous, positive, kind and hospitable. The grounds are beautiful and lush ans the boardwalks are a lovely way to get around. The pools are fantastic. The Cirque du Soleil show was magical. The aqua park was a blast. We loved going to Salum for dinner or ice cream or...

“Probably the nicest hotel I've stayed at in this hemisphere.* We stayed in a penthouse suite in the Fairmont's Heritage Place area. The place was immaculate, quiet, spacious, with a great modern kitchen. An in suite bathroom for each of three rooms, and an extra powder room. There are beautiful pools *everywhere*, never crowded. The beach is maybe a 15 minute walk or 5 minute bike ride away. The bikes are well maintained, but single speed, so I had to adjust the seat height to get enough...

“Personal amabilísimo. Muy buenas instalaciones, son más espectaculares las de Banyan”

“New rooms, spotless clean, cleanest rooms I started in, food was great- lots of choices and good quality, they had a lot of activities that were free such as kayaking, bike riding to see the cenotes on their property, beaches were beautiful, fun activities for kids, we will be coming back there. ”

“Wonderful experience, heavely place, luxurious suite with private pools, good restaurants”

“Food was delicious, property was well maintained, our kids loved the kids club, and the beach was impeccable.”

“Overall always great service, great facilities!....love it there!”

“Could not have a better staff.”