Hotel a Punta Sam

“Great stay Everything was perfect Food was great Staff nice, professional and polite Everyone tried to be sure you have a great time Lots of great restaurants on site No one tried to sell you anything or push for upgrades or excursions or anything similar Would love to come back again If one single comment would be hottub outside was not as hot but nothing else to even consider as negative They treat you like Royals and not too busy resort as well ”

“Superior customer service from staff. Everyone was extremely courteous and helpful. Rooms are beautifully and artfully decorated. Food options are great. À la carte so always hot and fresh. ”

“Our multigenerational family enjoyed everything about this resort! The staff was friendly, and accommodating, and the service was impeccable in every venue including housekeeping. Our junior suite was luxurious and so comfy and clean. We enjoyed a combination of the beach and pools each day...so fun! Food was outstanding, and beautifully presented, and it being all-inclusive made the stay so easy! Our gluten free and dairy free family members had so many delicious choices! It truly was a...

“Staff was fantastic; the rooms and facilities were top notch. Very quiet and peaceful; a great place to chill and relax with your companion. Food and drinks were great; accommodations were well taken care of; the best all inclusive trip we’ve taken. ”

“My fiancé and I stayed at Atelier and it was absolutely AMAZING! Truly the best all-inclusive food I’ve ever had. The service was also incredible. In particular, we had so much fun with Miguel when we were enjoying drinks and food in the beach area — he was always anticipating whatever we needed before we even asked! He and Andres were so kind and attentive, especially since I was practicing my Spanish. We also had an amazing time at the bars around the hotel. El Cielo was incredible, and...

“In two words: Absolutely outstanding! We were a large group (8 adults and 3 kids) and had a fantastic stay at SLS Playa Mujeres. The property is beautiful and impeccably maintained, with an elegant yet very convenient layout. Everything feels thoughtfully designed and easy to navigate. The food deserves special recognition. We dined at five restaurants—Bungalow (thank you, Tony!), Fi’lia, Union, Cleo, and Caracol (thank you, Valentin and Fernando!). Every meal was excellent, with delicious...

“Nice View, Beautiful Garden, Very Kindly and Friendly Workers. ”

“the people were so great”

“Nice hotel & great foods”

“Nice ”

“Room was always well kept. The staff service always went above and beyond to take care of us. Would suggest this beautiful place to stay.”

“Everyone was amazing. The bed was fabulous. Lots of pools so not crowded and such a great beach”

“kind staffs, room fixtures, ”

“very”

“Great resort. Staff are amazing, beds are super comfy, views are spectacular, therapeutic massages at the spa are the absolute best”

“Super”

“Awesome experience ”

“Beautiful location and wonderful people who worked there”

“Stanza comoda, cibo buono con diverse opzioni e ottima formula all inclusive, buoni anche gli orari dei servizi. In generale quello che non ci è piaciuto per niente è stata la scarsa comunicazione: All'arrivo in aeroporto, nonostante avessimo mandato diverse mail per provare a comunicare con la struttura per il servizio navetta non abbiamo ricevuto nessuna risposta, inoltre quando arrivati in aeroporto abbiamo chiamato l'hotel e ci hanno detto di non poter aiutarci ne di saper indicarci delle...

“This hotel is a 10/10 beautiful and well designed. The restaurants and beach club are a must visit! I will be back ”