Resort in Quintana Roo

“We had a great stay at this all-inclusive resort! The pool was fantastic, and being right on the beach made the experience even better. The resort also had great parties and a fun atmosphere, so there was always something going on. The staff was very friendly, helpful, and welcoming throughout our stay, which really made a difference. The gym is a little outdated, but it does have the basic machines and weights you need to get a workout in. Overall, we really enjoyed our stay and would...

“They staff was very attentive. Ther”

“The property was pretty nice although the pools looked like they need to be redone. All the tiling and grouting were overdue for repair. We were in 2 different pools and the lights just popped off the wall. A lot of the property was being redone during our stay including restaurants and the coffee shop resulting in closures . The rooms were a little dated especially the indoor and outdoor hot tubs. However, the beds were extremely comfortable. From a distance everything looks beautiful but up...

“Camere senza terrazza e senza possibilità di aprire una finestra, ma soprattutto rumorosissimo”

“I asked for the perks and the staff did not honor due to 3rd party booking they cited.”

“Our experience at Moon Palace The Grand in Cancun was extremely disappointing and one of the worst hotel stays we have had. We traveled from the DC area with our children, leaving home at 2:00 a.m. When we arrived around 11:30 a.m., the kids were exhausted and hungry, and my daughter was pale and not feeling well. I explained this at check-in and asked for early room access or a comfortable place for her to rest, but we were pointed to a couch in the lobby. The cleanliness was shocking. There...

“Limited access to bars and restaurants”

“Bella accoglienza! Bravissima la ragazza nella reception! Speriamo che il check out sia uguale ”

“The property exceeded expectations! The staff were extremely friendly and accommodating. I received 3 great massages at the SPA and Monica was the best massage therapist! I would highly recommend the property!”

“Struttura ottima, 3 stelle non rende giustizia. L'animazione per i bambini è stata super, tante attività diverse, i bambini ci andavano sempre volentieri. Il personale sempre super cortese, disponibile e sorridente, spiaggia e mare bellissimi, stanza spaziosa, confortevole e ben arredata. Bellissimo l'acqua park, bellissimi gli spettacoli serali. Ottimo cibo, tanta scelta. Uni neo, difficile trovare posto sulle sdraio e troppi pochi ombrelloni.”

“Tutto bene. Comodissima al centro e ai locali serali. Personale molto gentile e disponibile. ”